Human Resources Manager

Position Summary
This position is responsible for assisting in directing the day-to-day operations of the department.

Position Description
ESSENTIAL FUNCTIONS

• Recruits, interviews, hires, and trains new staff in department. Provides constructive and timely performance evaluations.
• Evaluates needs of the organization and creates, implements, and leads training programs that develop needed skills. Develop and facilitates training classes for managers and supervisors on hiring policies and practices, interviewing skills, discipline, performance appraisal, and general supervisory skills.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Conducts separation meetings with employees.
• Oversees daily workflow of department staff.
• Manage the onboarding process, ensuring process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to overall vision by establishing orientation and training programs.
• Assists with processes and software of the HR department, including assisting in budget preparation of associated expenses, contract negotiations, and implementation of new enhancements for use by staff and employees.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Coordinates all employee benefits, including health, dental, vision insurance, short- and long-term disability, COBRA, FMLA, Workers Compensation, flexible spending accounts, employee assistance programs and life insurance.
• Assist with Open Enrollment process including communications, benefit system updates, payroll coordination of plan year changes and all employee changes.
• Assists with wellness events and related communications.
• Serves as Safety Coordinator for City Hall; provides secretarial support to the Safety Committee.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR staff, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Maintain personnel files and archive documents in accordance with retention schedule.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews and updates policies and practices to maintain compliance.
• Prepare and analyze HR data through engagement survey's, reports, HRIS system, or equivalent for management as requested.
• Assist with preparation and/or maintaining a variety of regular and special reports as required by the State, ie. EEO-4, DOL CES, etc.
• Handles confidential matters with discretion.
• Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Knowledge of state and federal employment laws.
• Knowledge of workers' compensation policies and procedures.
• Knowledge of city recruitment and hiring practices.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of employee benefits administration principles.
• Skill in prioritizing and organizing work.
• Skill in oral and written communication.
• Skill in the provision of customer services.

SUPERVISORY CONTROLS
The Human Resources Director assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures accuracy, and the nature and propriety of the final results.

GUIDELINES
Guidelines include employment laws, federal and state regulations, benefit plans, and city and department policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of varied human resources management duties. Strict regulations and deadlines contribute to the complexity of the position.
• The purpose of this position is to oversee the city's human resources functions. Successful performance helps ensure the efficiency and effectiveness of those functions.

CONTACTS

• Contacts are typically with co-workers, other city employees, elected and appointed officials, benefits providers, claims adjusters, job applicants, and the general public.
• Contacts are typically to give or exchange information, resolve inquiries, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position may have direct supervision over Human Resources Generalist.

MINIMUM QUALIFICATIONS

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with three years of experience or service.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.