Miles Partnership
Account Manager
Miles Partnership, Little Ferry, New Jersey, us, 07643
About Miles
Miles Partnership is a full-service marketing consultancy focused exclusively on travel and tourism. Today we work with more than 130 destinations, hospitality businesses and other travel brands to deliver forward-thinking print- and digital-content-marketing solutions. We are a team of travel experts and travel enthusiasts, united in the belief that travel improves lives and strengthens communities. Our team members are passionate, open, curious and collaborative in order to have a lasting, positive impact on our clients and each other.
Job Summary
The Account Manager performs a highly visible role, managing the day-to-day tasks with clients and internal teams. Organizing daily communication and workflow of all projects, the Account Manager reports back to the Account Supervisor with key progress updates, as needed. Acting as the liaison between the client and the internal team, the Account Manager is responsible for leading projects to completion and upholding a standard of excellence. A collaborative individual who can operate independently and is eager to learn and grow, the Account Manager is highly interested in marketing and working across various disciplines of an integrated agency such as media, creative, website development, print publication, etc. A passion for travel is a plus.
Who We’re Looking For
Thrives in a professional, fast-paced environment (virtually and in person).Forward-thinking candidate with a mindset for data-driven decision-making.Critical thinker who uses creative problem-solving skills to execute projects.Works well independently and seeks perspective from experts to make informed decisions.Works well with cross-functional teams to accomplish client goals while taking ownership of the end results.Dependable, with a strong work ethic.
Responsibilities
Remain in consistent contact with Account Supervisor about opportunities, issues and ideas within the team.Own and maintain internal team rapport, communication and status calls.Manage team processes and timelines to best service the needs of clients.Ensure all contractual requirements are consistently met with the client.Collaborate with the Account Services team to ensure internal processes are being followed by all team members and quality products are being delivered to exceed clients' expectations.Continually demonstrate behaviors that support Miles Partnership's core values: Passionate, Open, Curious, Collaborative, Impactful.Work to understand the relationship between divisions within Miles; seek opportunities to understand the impact of each department.Present lessons learned and opportunities internally.
Requirements
3+ years of agency and/or account management experience.Demonstrate strong analytical skills interpreting data and reporting back to Account Services team members.Understands, and continual self-education on, marketing best practices.Awareness of B2C and B2B marketing principles.Demonstrates problem-solving skills.Has good communication skills both internally and externally.Demonstrates good leadership and managerial skills to develop strong team performance.Possesses excellent organizational skills and attention to detail.Is proficient in Microsoft Office programs and Google Suite.
Core Competencies
Culturally CompetentEmotional IntelligenceEffective CommunicationAnalyticalAdaptable/NimbleCreative/Forward-ThinkingCritical Thinking/Problem SolvingFinancial ManagementTeamwork/CollaborationProfessionalism/Work EthicTrustworthy, Reliable and EthicalTime ManagementConflict Management
Location
REMOTE. This is a remote position. We are open to a remote candidate located anywhere in the US or an in-office candidate based in our Sarasota, FL or Lakewood, CO office.
Travel Requirements
Up to 25%
Compensation
$55,000-$65,000 DOEComprehensive benefits package, including medical, dental, vision, 401k-matching contribution, generous paid-time-off compensation, flexible work schedule, paid volunteer opportunities and company-supported charitable events, and a collaborative, creative, and fun team environment with professional growth opportunities.
Our Commitment To Diversity, Equity, And Inclusion
At Miles Partnership, we are driven by our commitment to actively advance diversity, equity and inclusion to evolve equitable and inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve. We will make intentional actions to build a work culture where our team members are always heard, empowered and valued. We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead movement across the broader tourism industry to influence social change and ensure open access to travel for all. Learn more here.
Miles Partnership, LLLP are equal employment opportunity employers.
http://www.milespartnership.com/
#J-18808-Ljbffr
Miles Partnership is a full-service marketing consultancy focused exclusively on travel and tourism. Today we work with more than 130 destinations, hospitality businesses and other travel brands to deliver forward-thinking print- and digital-content-marketing solutions. We are a team of travel experts and travel enthusiasts, united in the belief that travel improves lives and strengthens communities. Our team members are passionate, open, curious and collaborative in order to have a lasting, positive impact on our clients and each other.
Job Summary
The Account Manager performs a highly visible role, managing the day-to-day tasks with clients and internal teams. Organizing daily communication and workflow of all projects, the Account Manager reports back to the Account Supervisor with key progress updates, as needed. Acting as the liaison between the client and the internal team, the Account Manager is responsible for leading projects to completion and upholding a standard of excellence. A collaborative individual who can operate independently and is eager to learn and grow, the Account Manager is highly interested in marketing and working across various disciplines of an integrated agency such as media, creative, website development, print publication, etc. A passion for travel is a plus.
Who We’re Looking For
Thrives in a professional, fast-paced environment (virtually and in person).Forward-thinking candidate with a mindset for data-driven decision-making.Critical thinker who uses creative problem-solving skills to execute projects.Works well independently and seeks perspective from experts to make informed decisions.Works well with cross-functional teams to accomplish client goals while taking ownership of the end results.Dependable, with a strong work ethic.
Responsibilities
Remain in consistent contact with Account Supervisor about opportunities, issues and ideas within the team.Own and maintain internal team rapport, communication and status calls.Manage team processes and timelines to best service the needs of clients.Ensure all contractual requirements are consistently met with the client.Collaborate with the Account Services team to ensure internal processes are being followed by all team members and quality products are being delivered to exceed clients' expectations.Continually demonstrate behaviors that support Miles Partnership's core values: Passionate, Open, Curious, Collaborative, Impactful.Work to understand the relationship between divisions within Miles; seek opportunities to understand the impact of each department.Present lessons learned and opportunities internally.
Requirements
3+ years of agency and/or account management experience.Demonstrate strong analytical skills interpreting data and reporting back to Account Services team members.Understands, and continual self-education on, marketing best practices.Awareness of B2C and B2B marketing principles.Demonstrates problem-solving skills.Has good communication skills both internally and externally.Demonstrates good leadership and managerial skills to develop strong team performance.Possesses excellent organizational skills and attention to detail.Is proficient in Microsoft Office programs and Google Suite.
Core Competencies
Culturally CompetentEmotional IntelligenceEffective CommunicationAnalyticalAdaptable/NimbleCreative/Forward-ThinkingCritical Thinking/Problem SolvingFinancial ManagementTeamwork/CollaborationProfessionalism/Work EthicTrustworthy, Reliable and EthicalTime ManagementConflict Management
Location
REMOTE. This is a remote position. We are open to a remote candidate located anywhere in the US or an in-office candidate based in our Sarasota, FL or Lakewood, CO office.
Travel Requirements
Up to 25%
Compensation
$55,000-$65,000 DOEComprehensive benefits package, including medical, dental, vision, 401k-matching contribution, generous paid-time-off compensation, flexible work schedule, paid volunteer opportunities and company-supported charitable events, and a collaborative, creative, and fun team environment with professional growth opportunities.
Our Commitment To Diversity, Equity, And Inclusion
At Miles Partnership, we are driven by our commitment to actively advance diversity, equity and inclusion to evolve equitable and inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve. We will make intentional actions to build a work culture where our team members are always heard, empowered and valued. We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead movement across the broader tourism industry to influence social change and ensure open access to travel for all. Learn more here.
Miles Partnership, LLLP are equal employment opportunity employers.
http://www.milespartnership.com/
#J-18808-Ljbffr