Epsilon
Account Manager (Hybrid)
Epsilon, Chicago, Illinois, United States, 60290
Job Description
The Account Manager provides our marketing clients with exceptional service by developing and executing personalized messaging and creative strategies to achieve client business objectives. The Account Manager is also accountable for maintaining and optimizing client revenue in an ROI-focused environment, ultimately to help grow market share.
Essential Functions And Responsibilities
Campaign Strategy
Apply understanding of client objectives, consumer behavior/motivations, marketing and branding principles, available data, and Epsilon products to develop campaign/messaging strategy recommendations.Develop and manage client roadmaps against quarterly account forecasts.Execution, Process, & Project Management
Partner with cross-functional teams on account and campaign set-up to achieve strategic goals.Demonstrate expertise in all Epsilon Account Management tools and processes.Manage campaign launches across cross-functional teams to ensure strategic, effective, timely and efficient execution.Reporting & Analytics
Monitor and manage program performance/KPIs to identify account risks and develop mitigation strategies.Create and present campaign performance reports to clients.Interpret and apply analytical insights to optimize program(s).Client Growth
Identify opportunities for client program expansion.Partner with Client Development Director to present new opportunities to clients.Operational Efficiency
Seek standardization and automation wherever possible.Drive operational efficiency and scalability.Drive adoption of products, tools, processes and best practices throughout team.Team Building & Leadership
Work effectively across large cross-functional teams.Foster a collaborative environment to encourage a respectful exchange of ideas between cross-teams.Requirements
Bachelor's Degree from four-year college or university.4+ years in Account Management or Project Management (digital marketing or interactive agency experience is a plus).Recent and relevant experience working with CPG/shopper marketing clients.Excellent client service acumen, presentation and writing skills.Creative, self-starter, who thrives in a dynamic, fast-paced work environment.Ability to manage and prioritize multiple tasks and projects.Track record of working across an organization to get things done.Ability to learn quickly and think strategically.Proficient in Excel, Word, PowerPoint.Additional InformationAbout EpsilonEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy.Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law.
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The Account Manager provides our marketing clients with exceptional service by developing and executing personalized messaging and creative strategies to achieve client business objectives. The Account Manager is also accountable for maintaining and optimizing client revenue in an ROI-focused environment, ultimately to help grow market share.
Essential Functions And Responsibilities
Campaign Strategy
Apply understanding of client objectives, consumer behavior/motivations, marketing and branding principles, available data, and Epsilon products to develop campaign/messaging strategy recommendations.Develop and manage client roadmaps against quarterly account forecasts.Execution, Process, & Project Management
Partner with cross-functional teams on account and campaign set-up to achieve strategic goals.Demonstrate expertise in all Epsilon Account Management tools and processes.Manage campaign launches across cross-functional teams to ensure strategic, effective, timely and efficient execution.Reporting & Analytics
Monitor and manage program performance/KPIs to identify account risks and develop mitigation strategies.Create and present campaign performance reports to clients.Interpret and apply analytical insights to optimize program(s).Client Growth
Identify opportunities for client program expansion.Partner with Client Development Director to present new opportunities to clients.Operational Efficiency
Seek standardization and automation wherever possible.Drive operational efficiency and scalability.Drive adoption of products, tools, processes and best practices throughout team.Team Building & Leadership
Work effectively across large cross-functional teams.Foster a collaborative environment to encourage a respectful exchange of ideas between cross-teams.Requirements
Bachelor's Degree from four-year college or university.4+ years in Account Management or Project Management (digital marketing or interactive agency experience is a plus).Recent and relevant experience working with CPG/shopper marketing clients.Excellent client service acumen, presentation and writing skills.Creative, self-starter, who thrives in a dynamic, fast-paced work environment.Ability to manage and prioritize multiple tasks and projects.Track record of working across an organization to get things done.Ability to learn quickly and think strategically.Proficient in Excel, Word, PowerPoint.Additional InformationAbout EpsilonEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy.Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law.
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