Shaw Contract
Account Manager
Shaw Contract, Atlanta, Georgia, United States, 30383
Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.Specific responsibilities include daily sales calls to existing customers and new prospects. Must be proficient in presenting products to architects, designers, end users, flooring contractors and other related customers. The primary segment responsibilities for this role are education (K-12 + Higher Ed), government, senior living & healthcare. New business development skills, end-use calls and networking are necessary. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within the Atlanta & North GA geography.Responsibilities:
Characteristics include honesty, integrity, hard work, enthusiasm and motivation.Work with architects, designers, flooring contractors, end users, general contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/claim coordination (if necessary), and communication of maintenance program.Must be motivated and comfortable working and supporting a closely knit team environment.Must be able and competent to work with and manage customer base through CRM (Customer Relationship Management) tools such as Salesforce.com.Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups.Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.Understand and utilize Government contracts for state and Federal clients.Manage GPO and buying groups strategically with clients as needed.Contract Specialist must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other people, both orally and in written form. Contract Specialist must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract Group can benefit them on their projects.Required Competencies:
Build Trusting RelationshipsInfluence OthersExecute Action PlanBuild Customer SatisfactionInitiate ActionAdapt and ChangeRequirements:
Bachelor’s degree or High School Diploma/GED and 5 years previous industry sales experience required.Preferred:
Bachelor’s degreeCandidate already living within or familiar with Atlanta, GA preferredCommercial flooring experience preferredInstitutional Segment experience preferredShaw Contract is based out of Cartersville, Georgia in our new highly sustainable, world-class Create Centre facility. This is the home for our product development and commercial marketing teams. We are committed to hiring the best talent. We hire humble, collaborative, and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products, and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Scotland, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide.Work Shift: 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM.Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Characteristics include honesty, integrity, hard work, enthusiasm and motivation.Work with architects, designers, flooring contractors, end users, general contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/claim coordination (if necessary), and communication of maintenance program.Must be motivated and comfortable working and supporting a closely knit team environment.Must be able and competent to work with and manage customer base through CRM (Customer Relationship Management) tools such as Salesforce.com.Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups.Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.Understand and utilize Government contracts for state and Federal clients.Manage GPO and buying groups strategically with clients as needed.Contract Specialist must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other people, both orally and in written form. Contract Specialist must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract Group can benefit them on their projects.Required Competencies:
Build Trusting RelationshipsInfluence OthersExecute Action PlanBuild Customer SatisfactionInitiate ActionAdapt and ChangeRequirements:
Bachelor’s degree or High School Diploma/GED and 5 years previous industry sales experience required.Preferred:
Bachelor’s degreeCandidate already living within or familiar with Atlanta, GA preferredCommercial flooring experience preferredInstitutional Segment experience preferredShaw Contract is based out of Cartersville, Georgia in our new highly sustainable, world-class Create Centre facility. This is the home for our product development and commercial marketing teams. We are committed to hiring the best talent. We hire humble, collaborative, and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products, and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Scotland, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide.Work Shift: 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM.Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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