Shaw Contract Senior Account Manager - Phoenix, AZ

Job TitleShaw Contract Senior Account Manager - Phoenix, AZPosition OverviewShaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.ResponsibilitiesCharacteristics to include honesty, integrity, hard work, enthusiasm and motivation.Work with architects, designers, flooring contractors, end users, contractors, etc. to select appropriate products for their projects that fit within their design criteria, budget and time frame.Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.Manage project from inception to completion including identifying opportunity, product selection, specification, order placement, order tracking, delivery coordination, installation oversight, punch walk/ claim coordination (if necessary), and communication of maintenance program.Must be motivated and comfortable working and supporting a closely knit team environment.Must be able and competent to work with and manage customer base through CRM (Customer Relationship Management) tool such as Salesforce.com.Follow up on a variety of leads from sources such as Dodge, CoStar, networking groups.Build relationships with existing and new customers by entertaining such as lunches, dinners or special events.Contract Account Managers must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore, an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons, both orally and in written form. Contract Account Managers must give presentations to architects, designers, and end-users to educate them on the flooring industry and how Shaw Contract can benefit them on their projects.Required CompetenciesBuild Trusting RelationshipsInfluence OthersExecute Action PlanBuild Customer SatisfactionInitiate ActionAdapt and ChangeRequirementsHigh School Diploma/GED and previous floor covering sales experience required. If no Bachelor's degree, minimum 5 years previous industry sales experience required.PreferredBachelor's degreeLiving in or familiar with Phoenix, AZ.Commercial Flooring Experience Preferred.Work Shift8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM.Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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