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Epsilon

Senior Account Executive

Epsilon, West Chicago, Illinois, United States, 60185


Job Description

Working as part of a larger client service team, the Senior Account Executive acts as a link between clients and the agency. They are responsible for the coordination of campaigns with internal and external teams, and therefore need to communicate clearly to all those involved, on a continuous, proactive basis.

They manage administrative and day-to-day campaign work and ensure that projects are completed on time and on budget.

The Sr. Account Executive reports to the Account Director and works closely with other Account team members.

Essential FunctionsProvide ownership and management of day-to-day activities of components of marketing programs (direct mail, email, SMS) for client account by ensuring accurate, timely execution of projectsDevelops and maintains relationships with clients at appropriate levels through daily contactPossesses minute-by-minute knowledge and oversight of all work in progressGains an understanding of the client’s business and product lines and utilizes that knowledge to establish credibility with client counterparts, and help drive recommendations based on the business goalsAssists in the development of project schedules in conjunction with various teamsTraffics projects internally ensuring proper approvals are obtainedAssists with the development and execution of creative conceptsReviews copy decks and mechanicals and obtains proper sign off from internal team and clientPrepares data processing specifications, documentation and campaign request forms, and performs audits as neededCoordinates or leads efforts with production team to ensure accuracy and quality of deliverables and obtains proper sign offCoordinates or directs third party vendor services as applicablePrepares well-organized, clear, and concise communicationsResponsible for Change Requests to notify team of scope changesResponsible for alerting management of any significance client changes or barriers that impact budget and/or timelines or qualityWorks closely and collaborates with other business functionsPoint of contact for the client, liaison to Epsilon, represent the client interestsDriver of communication with client; expectation setting, ex budget, timeline, and scopeUnderstand financial reporting and process; profit and loss management; may lead the efforts to create the content of the reportsResponsible for day-to-day functions of our business, including revenue processes, accounting, reportingEstimating staffing and scoping for projects, including retainers and contractsConsistently strengthens and adds value and recommendations to the client relationshipsLeverage knowledge of technology capabilities to provide recommendations and solutions to clientsThorough understanding of competitive landscape and development and application of leadership in area of expertise

Client-Specific Duties & ResponsibilitiesAccount Lead on assigned campaigns to complete all aspects of campaign deliverables - Including Budgets, Data, Campaign Matrix, Timelines, Creative, Proofing, Billing, Campaign recap/manifest, etc.Check for accuracy in processes creative routes, data files and production/data proofsProvide instruction and data files to DM/EM production (Cards, SEEDS, IMB/NCOA requests, etc)Maintain Dealer Roster Excel Spreadsheet w/ dealer contact information, campaign participation and campaign specific informationAssist team with Agency-run Service Reminder ProgramPrepare/Update Master Files (QR codes, Seed Lists, etc)Manage co-op process with client and OEM co-op contacts, as neededExecute Campaign Billing files

Knowledge & SkillsAble to multi-task with acute attention to detailOutgoing personalityAble to work mostly independently, while able to keep supervisor up-to-date on deliverablesAble to create partnerships with multiple departments across the organizationGood knowledge of marketing technologiesBegins to solve problems and engages team (SAE/AS/AD) as neededAble to adapt to rapidly changing expectations and schedulesGood organizational skills and time managementStrong communication skillsDevelop presentation skillsBe coachable, proactive with a positive attitude

Technical RequirementsProficient in the Microsoft Suite of products, including Excel

ExperiencePreferred Qualifications5+ years agency experienceAutomotive Experience a plusDigital / EM experience a plus

EducationAssociate’s or Bachelor’s degree preferred

Additional InformationAbout EpsilonEpsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients’ ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company’s industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon’s people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

Great People Deserve Great BenefitsWe know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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