Program Associate

OverviewAARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.The Program Associate's primary responsibilities include contract management, overseeing processes and workflows, and handling purchase orders and check requests for AARP Foundations' Tax Aide Program. Additionally, they manage office supplies, e-file data, and data application systems. The associate assists volunteers with financial reimbursement and other financial support issues. They also manage the program's SharePoint site and serve as the Record Information Management liaison.ResponsibilitiesAssists with program implementation. Organizes project teams and leads internal and external team members and stakeholders to deliver on project goals. Establishes project communication plans and ensures internal/external stakeholders are informed regarding project processes and impact.Works with program management to support stakeholders (including volunteers, participants, and partners). Ensures that member inquiries are addressed and that members are referred to the appropriate service and programs.Collects and synthesizes data for program reporting. Supports program activities which may include, but not limited to, tracking budget expenses, assisting special events, preparing committee materials, etc.Supports a business unit by regularly providing administrative-level support on a variety of projects, programs, and initiatives that are typically division-wide or enterprise-wide.Provides professional administrative support directly to manager and/or functional area. Supports program activities which may include, but not limited to, tracking budget expenses, assisting special events, preparing committee materials, etc.Recruits, trains, develops, and deploys volunteers in accordance with organizational goals. Anticipates volunteer needs and delivers materials, training, and other support to best meet those needs, including assistance with the onboarding of volunteers. Responds to volunteer inquiries and provides direct and indirect support for volunteer needs in accordance with organizational goals.Manages event logistics, planning, coordination, and execution. Research options and costs and makes recommendations for new events. Manages the execution of various events and event operation budgets/vendor contracts.Develops and publishes compelling, valuable content to attract and engage customers and prospects, with the objective of enhancing brand awareness and equity and driving profitable customer action, including creation of articles, videos, blog posts, social media posts, product training, and presentations that inform, educate, and/or entertain a defined target audience.QualificationsAssociate's degree preferred.Experience with processing purchase orders, check requests, ordering office supplies, dealing with large scale, multi-state/location, event/meeting planning and execution.2+ years’ experience in an operations or procurement role preferred.Records information management experience. Ability to properly store and comply with enterprise records requirements.Experience working with accounting team to resolve any potential problems.Experience with SharePoint and site development.Additional RequirementsRegular and reliable job attendance.Effective verbal and written communication skills.Exhibit respect and understanding of others to maintain professional relationships.Independent judgement in evaluation options to make sound decisions.In office/open office environment with the ability to work effectively surrounded by moderate noise.Hybrid Work EnvironmentAARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.Compensation and BenefitsAARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.Equal Employment OpportunityAARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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