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Broadridge

Director of Operations- P&S/Options (Hybrid-Flexible Options)

Broadridge, Newark, New Jersey, us, 07175


At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.

If you’re passionate about developing your career while helping others along the way, come join the Broadridge team. Broadridge is Hiring! We’re seeking a Director of Purchase & Sales/Options to join our BPO Operations team! You will manage and provide direction to 20-25 professional Associates in the United States including Managers, Supervisors, Senior Associates, and Junior Associates.Responsibilities:

Lead critical and complex initiatives that have been driven by regulatory changes and directing all activities related to project management and project testing, product enhancements and the implementation of regulatory requirements.Oversee and direct the teams in facilitating the transitioning of new clients.Oversee and manage all application developmental activities and product delivery of BR products.Direct the analysis and review of complex initiatives and projects for the group and lead the team to ensure that the functionalities of newly developed products conform with technical specifications.Ensure clients can implement new functionalities and enhancements to Broadridge’s proprietary products by leading the final review of product and system testing.Oversee the resolution of day-to-day client technical, operational and functional issues.Serve as a lead and subject matter expert on strategies, technical and functional processes in multi-team projects.Oversee and guide team through daily Options Expiration.Qualifications:

5-10+ years leadership and industry experience preferred.Strong experience in Purchase & Sales/Options.Knowledge of MS Office applications (Excel/Word/Outlook/PowerPoint etc.).Prior experience working on Broadridge products/platform preferred.Strong project management skills and good familiarity with varying project management tools.Experience utilizing best practices to lead and manage major corporate cost reduction initiatives and process improvement programs.Ability to build true partnerships with internal and external stakeholders.Excellent communication skills verbal and written.Proven experience working and collaborating with business controls and internal & external audit reviews.Success motivating and aligning large cross-functional, matrixed teams striving towards a common goal.College Degree BS/BA.Demonstrated financial management and budgeting skills with the ability to positively impact an organization's bottom line.Proven track record in strategic planning, tactical planning, business, and project management as well as customer and vendor relationship building.Ability to work extended hours as needed for Options Expiration coverage.Demonstrated leadership skills with the ability to manage, coach and train staff.Ability to work cross-functionally within IT and the business.

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