State Department Federal Credit Union
Director of Mortgage Operations
State Department Federal Credit Union, Alexandria, VA
Recognized by the city of Alexandria as a Gold Employer, the State Department Federal Credit Union (SDFCU) is dedicated to providing outstanding opportunities and professional development. Headquartered in Alexandria, Virginia, with assets exceeding $2.4 billion, we understand that our success is driven by our talented team members.
At State Department Federal Credit Union, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement. Are you ready to join our dynamic team? We offer competitive salaries, exceptional Health, Dental, and Vision insurance within the first 30 days of service, a matched 401(k) plan with up to 4% SDFCU contribution, and much more.
Benefits and Perks of Working at State Department Federal Credit Union Include:
Diversity and Inclusion: Work in an environment that values and respects all team members.
Paid Holidays: Enjoy 12 paid holidays a year, including your birthday.
Flexible Work Options: Potential work-from-home options after the introductory period.
Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance.
Tuition Reimbursement: Support for your ongoing education and career development.
Commute/Parking Incentives: Financial incentives for your daily commute.
Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages.
Gym Reimbursement: Stay healthy with our gym membership reimbursement program.
Team Bonding: Participate in company and team bonding events that foster a collaborative work environment.
Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.
State Department Federal Credit Union is seeking a Director of Mortgage Operations to oversee all aspects of Mortgage Lending within the organization, including Correspondent Lending and Quality Control operations.
This leadership role encompasses strategic planning, process and technology optimization, team management, and ensuring compliance with industry regulations. The Director is tasked with enhancing operational efficiency, improving customer satisfaction, and driving overall success in the Mortgage Operations department. This position is crucial for ensuring that our mortgage operations are efficient, compliant, and aligned with the strategic goals of State Department Federal Credit Union.
Required Skills and Competencies:
1. Bachelor's degree in Accounting, Finance, etc or equivalent experience.
2. Minimum 5 to 7 years in mortgage operations with a proven track record of managing teams and optimizing processes.
3. Secondary Market operations knowledge preferred
4. Must be federally registered and maintain an active federal registration with the National Mortgage Licensing System (NMLS) and Registry
5. Strong vendor relationship management and contract negotiation skills
6. Strong analytical, problem-solving, and decision-making skills.
7. Excellent leadership, communication, and interpersonal skills.
8. Proficiency in accounting software and financial modeling tools.
9. Ability to work effectively in a fast-paced, dynamic environment.
10. Occasional travel as needed
Work Setting:
1. This position is primarily office-based with the ability to work on a hybrid office and remote model.
2. Additional travel for meetings, training, and conferences may be needed
At State Department Federal Credit Union, we are committed to attracting and retaining top talent to ensure our continued success. Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement. Are you ready to join our dynamic team? We offer competitive salaries, exceptional Health, Dental, and Vision insurance within the first 30 days of service, a matched 401(k) plan with up to 4% SDFCU contribution, and much more.
Benefits and Perks of Working at State Department Federal Credit Union Include:
Diversity and Inclusion: Work in an environment that values and respects all team members.
Paid Holidays: Enjoy 12 paid holidays a year, including your birthday.
Flexible Work Options: Potential work-from-home options after the introductory period.
Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance.
Tuition Reimbursement: Support for your ongoing education and career development.
Commute/Parking Incentives: Financial incentives for your daily commute.
Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages.
Gym Reimbursement: Stay healthy with our gym membership reimbursement program.
Team Bonding: Participate in company and team bonding events that foster a collaborative work environment.
Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.
State Department Federal Credit Union is seeking a Director of Mortgage Operations to oversee all aspects of Mortgage Lending within the organization, including Correspondent Lending and Quality Control operations.
This leadership role encompasses strategic planning, process and technology optimization, team management, and ensuring compliance with industry regulations. The Director is tasked with enhancing operational efficiency, improving customer satisfaction, and driving overall success in the Mortgage Operations department. This position is crucial for ensuring that our mortgage operations are efficient, compliant, and aligned with the strategic goals of State Department Federal Credit Union.
Required Skills and Competencies:
1. Bachelor's degree in Accounting, Finance, etc or equivalent experience.
2. Minimum 5 to 7 years in mortgage operations with a proven track record of managing teams and optimizing processes.
3. Secondary Market operations knowledge preferred
4. Must be federally registered and maintain an active federal registration with the National Mortgage Licensing System (NMLS) and Registry
5. Strong vendor relationship management and contract negotiation skills
6. Strong analytical, problem-solving, and decision-making skills.
7. Excellent leadership, communication, and interpersonal skills.
8. Proficiency in accounting software and financial modeling tools.
9. Ability to work effectively in a fast-paced, dynamic environment.
10. Occasional travel as needed
Work Setting:
1. This position is primarily office-based with the ability to work on a hybrid office and remote model.
2. Additional travel for meetings, training, and conferences may be needed