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KemperSports, Inc.

General Manager

KemperSports, Inc., Las Vegas, Nevada, us, 89105


Property Description:

Located in Eastern Las Vegas with Sunrise Mountain as a stunning backdrop and just minutes from the Las Vegas Strip, The Club at Sunrise offers a premier golfing experience on its par-72, 6,503-yard course. Originally designed by Dick Wilson and Joe Lee in 1964 and renovated in 2016 by Randy Heckenkemper, the course features picturesque holes catering to all skill levels. The facility also includes a driving range, short game practice area, event lawn, and a newly constructed clubhouse with a golf shop and The Winterwood Grille restaurant, making it one of the most popular golf destinations in the Vegas area.

For more information, please visit www.theclubatsunrise.com

Position Summary:

The General Manager will oversee and manage the overall operational and fiscal performance of The Club at Sunrise, ensuring compliance with company policies and procedures. This role requires the development and implementation of business strategies that drive financial performance, operational excellence, and a superior guest experience. Additionally, the General Manager will be responsible for effectively communicating key operational updates, business strategies, and performance metrics to facility owners and corporate support staff, ensuring alignment with organizational goals and facilitating collaborative decision-making.

Essential Duties and Responsibilities:

Coordinate and deliver effective communication with clients regarding facility operations, improvements, and strategic initiatives.

Direct, coordinate, and monitor the development of the facility’s annual business plan, operating budgets, and capital budgets. Approve and adjust as necessary before submission to senior management.

Monitor and evaluate financial performance relative to budget goals and objectives, implementing action plans to achieve necessary adjustments.

Analyze and evaluate operations to determine productivity efficiencies versus budgeted standards. Develop and initiate corrective action plans as needed.

Review and approve financial expenditures and transactions related to operations, services, and facilities/equipment within established guidelines.

Manage internal communication activities to ensure coordination between departments. Communicate clearly and persuasively with employees and customers.

Provide leadership consistent with company culture and mission to promote positive employee morale and performance quality.

Provide direction, supervision, and guidance to subordinate management staff, supporting their development and ensuring the successful implementation of departmental goals, policies, and procedures.

Oversee and manage employment activities, including recruitment, selection, performance evaluations, training, compensation, discipline, and termination, ensuring compliance with company human resources policies.

Assess and enhance the quality of customer service across all departments. Implement proven guest service training programs to achieve a “Best in Class” golf experience.

Implement KemperSports core business initiatives, including Green to a Tee, Safety National, TrueService, and Player Development Programs.

Develop and maintain positive relationships with clients, municipal officials, and community organizations.

Maintain current knowledge of industry developments through continuous review of golf industry periodicals and participation in trade associations and organizations.

Ensure timely submission of all required operational, financial, budgetary, and related reports.

Represent KemperSports and The Club at Sunrise in community events and functions that support business growth and create positive relationships within the community.

Attend public meetings with clients and city officials to positively represent the facility and KemperSports management strategies.

Other duties and responsibilities as assigned.

Qualifications:

College degree preferred.

PGA Class A Member strongly preferred.

5 years applicable functional, supervisory and/or management experience, preferably in the golf industry.

Demonstrated experience and capability in the areas of customer service training, budget development, fiscal management, strategic planning, social media marketing, staff leadership.

Demonstrated strong written, verbal, and interpersonal communication skills.

Experience in oversight of Food and Beverage concession of at least $250,000 in total revenues preferred

Strong knowledge of Golf/Club POS systems and office applications including, Microsoft Excel, Microsoft Word, Microsoft Access and Microsoft PowerPoint.

Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.

Positive attitude, professional manner and appearance in all situations.

Supervises:

Department Managers

Classification:

Full-time, Non-Seasonal, Salaried, Exempt

KemperSports Management is an Equal Opportunity Employer

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