John Hancock
Business Operations Analyst
John Hancock, Boston, Massachusetts, us, 02298
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Are you looking for unlimited career opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
We are looking for a motivated Business Operations Analyst to join our growing team in the Boston office!
Primary Responsibilities
Report into the Chief Administrative Officer of US Retail.Support critical business planning functions for sales compensation and expense management.Understand business requirements, anticipate operational challenges, and collaborate with business partners to implement solutions.Generate business insights through data analysis and identification of trends.Identify opportunities to enhance, optimize and scale internal processes.Support corporate functions of Risk Management, Business Continuity & Record Retention.Complete various ad hoc projects and support rollout of strategic initiatives.Build and maintain strong working relationships with business partners and vendorsCommunicate and interface professionally vertically and horizontally across the organization.
Requirements
Requirements can sometimes hold people back from applying to a job, don’t let that be the case here. You might be a great fit for this role if this describes you:
Intangibles
Highly motivated, enjoys collaborating and thrives in a team setting.Comfortable with ambiguity and possess a “figure it out” mentality.Analytical thinker, inquisitive by nature.Excellent organization and time management skills.Detail orientated and able to work in a fast-paced environment.Ability to set priorities, balance multiple tasks, meet deadlines.Adaptable to rapidly changing priorities and able to handle confidential information.Innovative, like to challenge convention and embrace failing fast.
Credentials
College Degree with at least 1 to 2 years of business experience.Background in finance, accounting or economics preferred.Proficient with Microsoft Office, particularly Excel.Adept at working with data.Basic understanding of technology as a process accelerator preferred.
What motivates you?
Obsessing about customers, listening, engaging and act for their benefit.Thinking big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.
Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career!Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.
Manulife/John Hancock is an Equal
Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Boston, Massachusetts
Salary range is expected to be between
$58,875.00 USD - $98,125.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights
I Family & Medical Leave I Employee Polygraph Protection I
Right to Work I
E-Verify I
Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr
Working Arrangement
Hybrid
Job Description
Are you looking for unlimited career opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
We are looking for a motivated Business Operations Analyst to join our growing team in the Boston office!
Primary Responsibilities
Report into the Chief Administrative Officer of US Retail.Support critical business planning functions for sales compensation and expense management.Understand business requirements, anticipate operational challenges, and collaborate with business partners to implement solutions.Generate business insights through data analysis and identification of trends.Identify opportunities to enhance, optimize and scale internal processes.Support corporate functions of Risk Management, Business Continuity & Record Retention.Complete various ad hoc projects and support rollout of strategic initiatives.Build and maintain strong working relationships with business partners and vendorsCommunicate and interface professionally vertically and horizontally across the organization.
Requirements
Requirements can sometimes hold people back from applying to a job, don’t let that be the case here. You might be a great fit for this role if this describes you:
Intangibles
Highly motivated, enjoys collaborating and thrives in a team setting.Comfortable with ambiguity and possess a “figure it out” mentality.Analytical thinker, inquisitive by nature.Excellent organization and time management skills.Detail orientated and able to work in a fast-paced environment.Ability to set priorities, balance multiple tasks, meet deadlines.Adaptable to rapidly changing priorities and able to handle confidential information.Innovative, like to challenge convention and embrace failing fast.
Credentials
College Degree with at least 1 to 2 years of business experience.Background in finance, accounting or economics preferred.Proficient with Microsoft Office, particularly Excel.Adept at working with data.Basic understanding of technology as a process accelerator preferred.
What motivates you?
Obsessing about customers, listening, engaging and act for their benefit.Thinking big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.
Our commitment to you
Values-first cultureWe lead with our Values every day and bring them to life together.Boundless opportunityWe create opportunities to learn and grow at every stage of your career!Continuous innovationWe invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.
Manulife/John Hancock is an Equal
Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife
/John
Hancock
, we embrace our diversity. We strive to attract,
develop
and
retain
a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,
colour
, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to
provide
equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process
.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with
applicable laws and Manulife/John Hancock policies
. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Boston, Massachusetts
Salary range is expected to be between
$58,875.00 USD - $98,125.00 USD
If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights
I Family & Medical Leave I Employee Polygraph Protection I
Right to Work I
E-Verify I
Pay Transparency
Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr