University of Utah
Associate Director, Student Services
University of Utah, Salt Lake City, Utah, United States, 84193
Priority Review Date
08/23/2024Job Announcement
Job Title:
Associate Director, Student ServicesWorking Title:
Associate Director of OperationsJob Grade:
FFLSA Code:
AdministrativeStandard Hours per Week:
40Full Time or Part Time:
Full TimeShift:
DayWork Schedule Summary:
Monday – Friday, 8am – 5pmLocation:
Salt Lake City, UTPay Rate Range:
$85,000 - $95,000Close Date:
Open Until FilledJob Summary
The Associate Director for Operations position is a 12 month, full-time, professional staff position within Housing & Residential Education and the Student Affairs Division at the University of Utah. Reporting to the Senior Director of Housing, the Associate Director provides comprehensive direction and vision to occupancy management for the department. The AD supervises a team of one assistant director with indirect supervision of two assignments coordinators, an outreach coordinator, a data analyst, and 10 student housing ambassadors.Responsibilities
Leadership and Supervision• Serve on the departmental leadership team and assist in departmental management and strategic planning.• Supervise full-time staff and indirectly supervise full-time team members and student-leader staff.• Provide guidance to inform central office operations including: customer service, staffing, and outreach.Occupancy Management & Planning• Envision, plan, and implement departmental occupancy and application cycles for fall, spring, and summer supporting up to 6,000 on-campus residents.• Generate and sustain short-term and long-term strategic occupancy plans, policies, and projections.• Develop, analyze, and streamline occupancy reporting to inform internal and external partners.• Advance and maximize housing software system (StarRez) to meet student needs and increase automation and efficiencies.Budget and Fiscal Operations• Lead budget preparation and development for your areas of responsibility.• Collaborate to support business process integration for application and reservation payment processes.Information Technology Liaison• Partner with University IT to advance the engagement of information technology solutions.Minimum Qualifications
Required Qualifications:Bachelor’s degree in Business or Public Administration or related area, or equivalency (one year of education can be substituted for two years of related work experience). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.Master’s degree in Business Administration or related area preferred.Highly Preferred Qualifications:• A Master’s degree in Higher Education, Business Administration, or approved combination of education/experience.• 5 years of related and progressively more responsible work experience in Housing or Student Affairs.• Demonstrated skills in supervision of staff including: hiring, onboarding, training, and providing feedback.• Experienced user of housing management software (i.e. StarRez).Additional Information
This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.Application Process
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
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08/23/2024Job Announcement
Job Title:
Associate Director, Student ServicesWorking Title:
Associate Director of OperationsJob Grade:
FFLSA Code:
AdministrativeStandard Hours per Week:
40Full Time or Part Time:
Full TimeShift:
DayWork Schedule Summary:
Monday – Friday, 8am – 5pmLocation:
Salt Lake City, UTPay Rate Range:
$85,000 - $95,000Close Date:
Open Until FilledJob Summary
The Associate Director for Operations position is a 12 month, full-time, professional staff position within Housing & Residential Education and the Student Affairs Division at the University of Utah. Reporting to the Senior Director of Housing, the Associate Director provides comprehensive direction and vision to occupancy management for the department. The AD supervises a team of one assistant director with indirect supervision of two assignments coordinators, an outreach coordinator, a data analyst, and 10 student housing ambassadors.Responsibilities
Leadership and Supervision• Serve on the departmental leadership team and assist in departmental management and strategic planning.• Supervise full-time staff and indirectly supervise full-time team members and student-leader staff.• Provide guidance to inform central office operations including: customer service, staffing, and outreach.Occupancy Management & Planning• Envision, plan, and implement departmental occupancy and application cycles for fall, spring, and summer supporting up to 6,000 on-campus residents.• Generate and sustain short-term and long-term strategic occupancy plans, policies, and projections.• Develop, analyze, and streamline occupancy reporting to inform internal and external partners.• Advance and maximize housing software system (StarRez) to meet student needs and increase automation and efficiencies.Budget and Fiscal Operations• Lead budget preparation and development for your areas of responsibility.• Collaborate to support business process integration for application and reservation payment processes.Information Technology Liaison• Partner with University IT to advance the engagement of information technology solutions.Minimum Qualifications
Required Qualifications:Bachelor’s degree in Business or Public Administration or related area, or equivalency (one year of education can be substituted for two years of related work experience). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.Master’s degree in Business Administration or related area preferred.Highly Preferred Qualifications:• A Master’s degree in Higher Education, Business Administration, or approved combination of education/experience.• 5 years of related and progressively more responsible work experience in Housing or Student Affairs.• Demonstrated skills in supervision of staff including: hiring, onboarding, training, and providing feedback.• Experienced user of housing management software (i.e. StarRez).Additional Information
This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.Application Process
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
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