DoorDash
Engineering Manager, Trust & Safety
DoorDash, San Francisco, California, United States, 94199
In the dynamic landscape of gig economy platforms like DoorDash, ensuring trust and safety is paramount. With millions of consumers, merchants, and dashers relying on our platform daily, the success of DoorDash hinges on the trust our customers have in our services. From the moment a consumer places an order to the completion of delivery, and every interaction in between, safeguarding the safety and security of all parties on the DoorDash platform is our top priority.Our Trust and Safety team is a diverse and cohesive group, including Data Scientists, Product Managers, Engineers, and Operators. We are dedicated to fulfilling our vision of establishing DoorDash as the safest and most trustworthy gig platform worldwide. Together, we continually redefine and optimize the systems and processes that ensure DoorDash remains a secure and dependable choice for customers globally.About the Role
DoorDash is looking for an Engineering Manager to lead our Safety team. This dedicated group is entrusted with providing both external DoorDash customers and internal users through a comprehensive catalog of Trust and Safety measures, focusing on safety incident prevention, incident response and support, and beyond. We firmly believe that innovations on Trust and Safety measures lead to an enhanced customer experience, which drives growth and success for all parties on the platform.As the Engineering Manager, you will collaborate closely with cross-functional stakeholders to propel the group forward. Leveraging latest technological advancements, including Gen AI, you will lead the development of best-in-class Trust and Safety experience on one of the largest gig platforms in the world.You're excited about this opportunity because you will…
Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutionsCollaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmapProvide architectural guidance and professional development for a team of 9+Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinkingOversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive teamWe're excited about you because you have…
BS, M.S., or PhD. in Computer Science or related field2+ years of experience in people management leading full-stack teams (backend, web, & mobile) of 5+ engineers8+ years of industry experienceExtensive experience as an engineer in a fast-paced, product-focused development environmentExperience with distributed system design, system scaling, and performance optimizationHands-on leadership and strong product intuitionHumility - willing to get into the details and open to feedbackGrowth mindset - you're eager to expand your skill set and excited to carve out your career path in a hyper-growth settingAdaptability, resiliency, and ability to thrive in ambiguity - things can change quickly, and you'll need to help the team evolveAbout DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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DoorDash is looking for an Engineering Manager to lead our Safety team. This dedicated group is entrusted with providing both external DoorDash customers and internal users through a comprehensive catalog of Trust and Safety measures, focusing on safety incident prevention, incident response and support, and beyond. We firmly believe that innovations on Trust and Safety measures lead to an enhanced customer experience, which drives growth and success for all parties on the platform.As the Engineering Manager, you will collaborate closely with cross-functional stakeholders to propel the group forward. Leveraging latest technological advancements, including Gen AI, you will lead the development of best-in-class Trust and Safety experience on one of the largest gig platforms in the world.You're excited about this opportunity because you will…
Lead and grow a team of exceptional backend and client-side engineers delivering end-to-end engineering solutionsCollaborate with Product Managers, Business leaders, and key stakeholders to determine the team's roadmap and vision, and manage execution against that roadmapProvide architectural guidance and professional development for a team of 9+Encourage innovation, teamwork, implementation of cutting-edge technologies, and outside-of-the-box thinkingOversee the hiring process for your team, in partnership with recruiting, to grow a diverse and inclusive teamWe're excited about you because you have…
BS, M.S., or PhD. in Computer Science or related field2+ years of experience in people management leading full-stack teams (backend, web, & mobile) of 5+ engineers8+ years of industry experienceExtensive experience as an engineer in a fast-paced, product-focused development environmentExperience with distributed system design, system scaling, and performance optimizationHands-on leadership and strong product intuitionHumility - willing to get into the details and open to feedbackGrowth mindset - you're eager to expand your skill set and excited to carve out your career path in a hyper-growth settingAdaptability, resiliency, and ability to thrive in ambiguity - things can change quickly, and you'll need to help the team evolveAbout DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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