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Fleetcor

Account Manager

Fleetcor, Brentwood, Tennessee, United States, 37027


Account Manager

What We Need

Corpay is currently looking to hire an Account Manager within our North American Fleet division. This position falls under our Fuel line of business and is located in Brentwood, TN. In this role, you will work directly with clients to provide day-to-day account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy for assigned clients around the needs, contract specifications, and cost components. You will report directly to the Manager, National Accounts, and regularly collaborate with a variety of teams and departments.

How We Work

As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

Assigned workspace in Brentwood, TNCompany-issued equipmentMonthly home internet stipendFormal, hands-on trainingRole Responsibilities

The responsibilities of the role will include:

Working with an assigned mentor as accounts are assigned; beginning to work on issues for assigned client baseWorking directly with clients to provide day-to-day account support, resolving problems, researching, and analyzingResponding to inbound emails, faxes, and phone callsDeveloping and executing a client service delivery strategy for assigned clients around the needs, contract specifications, and cost componentsConducting regularly scheduled calls, including training and educationMonitoring the status of service levels through the use of customer feedbackInteracting and developing relationships with internal departments to support the customer baseQualifications & Skills

Self-driven to develop professionally, improve performance, and understand the tools in place and maximize their useBachelor's degree preferred; equivalent work experience requiredOne to two years' work experience with customer servicing responsibilityBenefits & Perks

Medical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizesCorpay is an Equal Opportunity Employer.

Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status

protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency

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Other details

Job Family Account ManagementPay Type SalaryEmployment Indicator Employee

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