National Life Group
Training & Development Facilitator
National Life Group, Montpelier, Vermont, us, 05604
Customer Innovation Group Learning Facilitator
This position is responsible for delivery of learning content through suitable approaches that meet desired learning outcomes and learner needs. This person builds trusted relationships and creates an engaging learning environment. They drive learner development by actively providing feedback and learner support. The Learning Facilitator partners with business experts, performs job shadowing and collects learner feedback to continuously improve the curriculum throughout our operations team.
Key ResponsibilitiesFacilitate new-hire and new-initiative training through instructor-led and virtual instructor-led sessions utilizing a variety of delivery methods specific to adult learning, using instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, and facilitationQuickly masters training content; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledgeEstablish credibility with the audience by knowing the content area, providing relevant examples, and linking the material to the audience's job experiences and challengesSkillfully make the connection between learning objectives and line of business goals in the classroomPresent information in a clear, logical and organized way; knows which points to emphasize to increase learningActively seek evidence of audience engagement and comprehension, tailoring the training to meet differing needs, interests, and experience levels among participantsOrganize, develop, and maintain training materials, handouts, and visual materialsMonitor, evaluate and record training activities and program effectiveness, recommending and developing alternative training methods to continually improve programsAssess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or business representativesEvaluate, document and coach trainees' performance, through testing and role-plays, whether trainees will meet standards to successfully complete the training programsPrepare classroom and class materials prior to classPerform all training duties, and all other duties as requiredJob Requirements
Bachelor's degree required, or five years of specific job-related experience may be substitutedKnowledge of life insurance and/or annuity products requiredRelated professional certification or designation is an assetAble to communicate complex technical concepts and ideas, both verbally and in written form, clearly and accuratelyStrong presentation and communication skills; ability to facilitate and present to groups of varying sizes and skill levelStrong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of managementOrganizational skills to multi-task, meet deadlines, and be able to work independentlyA strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the user experienceAbility to readily adapt to an ever-changing environmentThinks quickly on his/her feet; handle challenging questions and comments with poise and confidenceWillingness to perform other duties as assignedMust be able to pass a background check
The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.National Life Group1 National Life DrMontpelier, VT 05604Social Media PolicySite Disclosure and Privacy Policy
This position is responsible for delivery of learning content through suitable approaches that meet desired learning outcomes and learner needs. This person builds trusted relationships and creates an engaging learning environment. They drive learner development by actively providing feedback and learner support. The Learning Facilitator partners with business experts, performs job shadowing and collects learner feedback to continuously improve the curriculum throughout our operations team.
Key ResponsibilitiesFacilitate new-hire and new-initiative training through instructor-led and virtual instructor-led sessions utilizing a variety of delivery methods specific to adult learning, using instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, and facilitationQuickly masters training content; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledgeEstablish credibility with the audience by knowing the content area, providing relevant examples, and linking the material to the audience's job experiences and challengesSkillfully make the connection between learning objectives and line of business goals in the classroomPresent information in a clear, logical and organized way; knows which points to emphasize to increase learningActively seek evidence of audience engagement and comprehension, tailoring the training to meet differing needs, interests, and experience levels among participantsOrganize, develop, and maintain training materials, handouts, and visual materialsMonitor, evaluate and record training activities and program effectiveness, recommending and developing alternative training methods to continually improve programsAssess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or business representativesEvaluate, document and coach trainees' performance, through testing and role-plays, whether trainees will meet standards to successfully complete the training programsPrepare classroom and class materials prior to classPerform all training duties, and all other duties as requiredJob Requirements
Bachelor's degree required, or five years of specific job-related experience may be substitutedKnowledge of life insurance and/or annuity products requiredRelated professional certification or designation is an assetAble to communicate complex technical concepts and ideas, both verbally and in written form, clearly and accuratelyStrong presentation and communication skills; ability to facilitate and present to groups of varying sizes and skill levelStrong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of managementOrganizational skills to multi-task, meet deadlines, and be able to work independentlyA strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the user experienceAbility to readily adapt to an ever-changing environmentThinks quickly on his/her feet; handle challenging questions and comments with poise and confidenceWillingness to perform other duties as assignedMust be able to pass a background check
The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.National Life Group1 National Life DrMontpelier, VT 05604Social Media PolicySite Disclosure and Privacy Policy