K&I HEALTHCARE SERVICES LLC
Byram Healthcare Collector, Associate
K&I HEALTHCARE SERVICES LLC, Anaheim, California, United States, 92808
Byram Healthcare Collector, Associate - Medical Billing & Coding
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.Owens & Minor teammate benefits include:Medical, dental, and vision insurance, available on first working day401(k), eligibility after 30 days of employmentEmployee stock purchase planDevelopment opportunities to grow your career with a global companyPOSITION SUMMARYServices the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. Follows-up with payers to facilitate uninterrupted cash flow.ESSENTIAL JOB FUNCTIONS:Answers questions from customers, clerical staff, and insurance companies. Identifies and resolves patient billing complaints.Handles customer collection calls. Documents activities in Enterprise Resource Planning (ERP) system in an efficient, accurate and timely manner.Ensures billing activity is handled correctly. Evaluates and secures the needed prescriptions, PAs and medical justifications to facilitate payment of claims for initial and review/appeals payments.Prepares and reviews clean claims for submission to various insurances either electronically or by paper.Provides feedback to Group Team Lead regarding issues regarding accounts.Performs additional duties as directed.EDUCATION & EXPERIENCE REQUIRED:Associates Degree required or 5 years equivalent experienceOne or more years of Customer Service experience requiredBasic skills with moderate level of proficiency; consults with senior peers on non-complex projectsKNOWLEDGE SKILLS & ABILITIES:Must possess excellent communication skillsMust have the ability to practice proper phone and email etiquetteSkilled in answering a telephone in a pleasant and helpful mannerAbility to read, understand and follow oral and written instructionsFamiliar with medical terminology and insurances i.e. HCPC/ICD-9 codesAbility to edit and resubmit claims for paymentWorking knowledge of Microsoft Office, particularly Word and OutlookConducts routine tasks as directed; works under clearly defined guidelinesContributes to specific objectives and outcomes as directedLittle or no traveling required (less than 10%)Ability to work extended hours on occasionAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin physical or mental handicap, disability, age or status as a disabled veteran or veteran of the Vietnam era.If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
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At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.Owens & Minor teammate benefits include:Medical, dental, and vision insurance, available on first working day401(k), eligibility after 30 days of employmentEmployee stock purchase planDevelopment opportunities to grow your career with a global companyPOSITION SUMMARYServices the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. Follows-up with payers to facilitate uninterrupted cash flow.ESSENTIAL JOB FUNCTIONS:Answers questions from customers, clerical staff, and insurance companies. Identifies and resolves patient billing complaints.Handles customer collection calls. Documents activities in Enterprise Resource Planning (ERP) system in an efficient, accurate and timely manner.Ensures billing activity is handled correctly. Evaluates and secures the needed prescriptions, PAs and medical justifications to facilitate payment of claims for initial and review/appeals payments.Prepares and reviews clean claims for submission to various insurances either electronically or by paper.Provides feedback to Group Team Lead regarding issues regarding accounts.Performs additional duties as directed.EDUCATION & EXPERIENCE REQUIRED:Associates Degree required or 5 years equivalent experienceOne or more years of Customer Service experience requiredBasic skills with moderate level of proficiency; consults with senior peers on non-complex projectsKNOWLEDGE SKILLS & ABILITIES:Must possess excellent communication skillsMust have the ability to practice proper phone and email etiquetteSkilled in answering a telephone in a pleasant and helpful mannerAbility to read, understand and follow oral and written instructionsFamiliar with medical terminology and insurances i.e. HCPC/ICD-9 codesAbility to edit and resubmit claims for paymentWorking knowledge of Microsoft Office, particularly Word and OutlookConducts routine tasks as directed; works under clearly defined guidelinesContributes to specific objectives and outcomes as directedLittle or no traveling required (less than 10%)Ability to work extended hours on occasionAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin physical or mental handicap, disability, age or status as a disabled veteran or veteran of the Vietnam era.If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
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