Five9
Business Development Rep (Bay Area)
Five9, San Francisco, California, United States, 94199
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.As a member of the Business Development Team, you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company. This position is located in San Ramon or San Francisco and is eligible for commission.Key Responsibilities:
Qualifying OUTBOUND leads from Marketing and converting them into sales opportunitiesMeeting quota of qualified sales opportunities for Five9's field sales teamMake 50-80 calls per day, with additional touch points by e-mailProactively and promptly process all leads with the appropriate dispositionQualify prospects based on established criteria of Fit, Budget, Authority, Need, and Time, and gather critical sales intelligenceDeliver consistently against quota, despite imperfect systems and processesInitiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environmentsEffectively articulate the Five9 value proposition by phone and e-mailContinuously log activities and intelligence into Salesforce.comProactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaignsWork closely with the sales and marketing teams to continuously improve demand generation processes and best practicesKey Skills:
Bachelor’s degree requiredWork experience in a lead generation settingHigh-caliber cold calling skillsFamiliarity with common office software and CRMProven track record of achieving corporate quotas and goalsAbility to handle objections and educate prospects in a consultative mannerDemonstrated curiosity, resourcefulness, motivation, and initiativeProfessional business acumen, strong communication skills, strong presence, and confidenceHighly team-oriented – must be able to accept and contribute new ideasExcellent time management with ability to multi-task, prioritize, etc.Experience selling enterprise products/services, especially SaaS, or other technology is a plusLocation: This role is hybrid. Time in office is required.As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.Our total reward package also includes:Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental, and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matchingAccess to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependentsGenerous employee stock purchase planPaid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leaveAll compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.The US base salary range for this role is below.$36,100—$69,800 USDFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.View our privacy policy, including our privacy notice to California residents here:
https://www.five9.com/pt-pt/legal .Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Qualifying OUTBOUND leads from Marketing and converting them into sales opportunitiesMeeting quota of qualified sales opportunities for Five9's field sales teamMake 50-80 calls per day, with additional touch points by e-mailProactively and promptly process all leads with the appropriate dispositionQualify prospects based on established criteria of Fit, Budget, Authority, Need, and Time, and gather critical sales intelligenceDeliver consistently against quota, despite imperfect systems and processesInitiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environmentsEffectively articulate the Five9 value proposition by phone and e-mailContinuously log activities and intelligence into Salesforce.comProactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaignsWork closely with the sales and marketing teams to continuously improve demand generation processes and best practicesKey Skills:
Bachelor’s degree requiredWork experience in a lead generation settingHigh-caliber cold calling skillsFamiliarity with common office software and CRMProven track record of achieving corporate quotas and goalsAbility to handle objections and educate prospects in a consultative mannerDemonstrated curiosity, resourcefulness, motivation, and initiativeProfessional business acumen, strong communication skills, strong presence, and confidenceHighly team-oriented – must be able to accept and contribute new ideasExcellent time management with ability to multi-task, prioritize, etc.Experience selling enterprise products/services, especially SaaS, or other technology is a plusLocation: This role is hybrid. Time in office is required.As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.Our total reward package also includes:Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental, and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matchingAccess to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependentsGenerous employee stock purchase planPaid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leaveAll compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.The US base salary range for this role is below.$36,100—$69,800 USDFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.View our privacy policy, including our privacy notice to California residents here:
https://www.five9.com/pt-pt/legal .Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
#J-18808-Ljbffr