Senior IT Business Analyst

Responsibilities:

Responsible for staffing coordination, monitoring, coaching, and problem resolution while providing outstanding customer service. Responsible for innovation and end-to-end launch of solutions.Responsible for managing and coordinating business analysts.Work well in a team environment and demonstrate customer service skills at every levelMaintain a thorough knowledge of the business rules and organizational workflows that exist within the administrative and clinical areasExcellent communication skills with the ability to engage, influence, and inspire to drive collaboration and alignmentCollaborates with business partners to develop a roadmap to drive products and features from concept to launch in a fast-paced environmentWorks in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risksPrioritizes and maintains the sprints for assigned products, balancing the requirements of stakeholdersCoordinate resources (applications and staff) as needed to successfully deploy new solutions and enhancements to existing solutionsPrincipal collaborator with third-party vendors and/or interface engineersConvert stakeholders business needs to properly documented requirements. Analyze and understand these requirements and their impact on the new and existing systems.Suggest operation improvements and analyze and recommend changes in systems accordingly.Remains flexible; be proactive in identifying issues and risks and create processes where there is none.Identify process improvement opportunities and communicate the same to stakeholders.Be a team leader in making and leading these changes.Project developmentDevelop the project scope.During project planning and implementation identify leaders, stakeholders, users, and resources.Develop internal project benchmarks related to the analysis, development, testing, training, and implementation.Monitor completion of benchmarked goals and manage the project schedule.Manage projects and teams on scope, cost, quality, and customer satisfaction.Lead and manage change management process.Document findings, results, and modification of project progress.Make communication plans and communicate with leadership, stakeholders, and project team about project status and impact.Provide post-implementation support guidelines and monitor the utilization, progress, and sustainment of the projects.Other IT duties as deemed necessary should include but not be limited to the followingTest and document compliance related to MIS policy and procedure.Assist in system(s) evaluations with other IT staff.Participate in IT team meetings and initiatives.Participate in the strategic planning process for IT.Participate on and chair committees deemed necessary to support standards and accreditations.Assist in providing training when deemed necessary.Participate in Orientation Training for IT.Provide application training when deemed necessary.Perform other duties as assigned by supervisor.Administrative and other related duties as assignedActively participate in Performance Improvement activities.Actively participates in AltaPointe committees as requested.Completes assigned tasks in a timely manner.Treats consumers with dignity and respect.Works in a cooperative manner with other AltaPointe employees.Follows AltaPointe policies and procedures.

Qualifications:Bachelors degree in Information Systems or Business. Masters degree preferred. Minimum of 10 years experience in healthcare and application planning, development, installation, and training; experience managing software deployments; experience working with departmental leaders, task-oriented, good communication, analytical, problem-solving, and organizational skills. Operate in a supervisor role of the analyst team. The candidate must possess a combination of business, technical, and project management skills. Knowledge of project management and reporting tools, IE: Microsoft Project, Crystal Reports, etc.