IT Support Specialist

of **Akron, OH** is looking to hire an **IT Support Specialist****career development resources****serve your community** while **building your career**We offer **great full-time benefits** including **medical insurance, vision, dental, prescription drug coverage, flexible spending accounts (FSA), short-term disability, long-term disability, critical illness coverage, accident insurance, holiday pay, vacation/sick leave (PTO), and a retirement savings plan.** If this sounds like the opportunity for you, apply today!In order to hire and retain employees who share our core values of commitment, teamwork, honesty, and customer service to carry forward this mission, we offer **good benefits** and **opportunities for career development**.**Goodwill Industries****ABOUT GOODWILL INDUSTRIES OF AKRON**Founded in Boston, MA in 1902 by Reverend Edgar J Helms, Goodwill has been providing opportunities for men and women across America and around the world ever since. Goodwill Industries of Akron was established in 1927 in a one-room salon at the corner of Howard and Furnace Streets as a branch of Goodwill Industries of Cleveland. Today, we continue to flourish as we serve Summit, Portage, Medina, Ashland, and Richland counties. Our mission is to help individuals prepare for, find, and retain employment.**A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST**As an **IT Support Specialist** you will assist in maintaining and troubleshooting computers, servers, operating systems, software, printers, and networks across the agency. Maintain all telecommunications equipment for maximum availability. Provide 24/7 support for all IT software, hardware and telephone systems. Maintain a documented backup for all data systems. Facilitate the recognition of data requirements, and create user-oriented solutions to data gathering, storage, and reporting. Maintain all system hardware and software documentation and licensing Respond to user requests for information, assistance, and problem resolution. Train and/or facilitate training for users in general system utilization, procedures, IT security, and specific applications. Support retail POS system.**QUALIFICATIONS FOR AN IT SUPPORT SPECIALIST*** Degree in Computer Science or equivalent experience* MCSA or MTA ; A+ or Net+ preferred* Experience with Microsoft Office suites, current and previous versions of Microsoft Windows, servers, desktop PCs, laptops, tablets, software/hardware troubleshooting/installation* Experience with phone, network, and POS systems and support a plus* Able to work flexible hours including evening and weekends as neededWe understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial **3-minute, mobile-friendly application**. We look forward to meeting you!**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.****Goodwill Industries of Akron is an equal opportunity employer. Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity**Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.