ABB
Business Support Analyst
ABB, Byhalia, Mississippi, United States, 38611
Business Support AnalystAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.This is a position with grade
14This position reports to
Project Operations ManagerYour role and responsibilities
Are you ready to make an impact? As an Information Systems Specialist, you'll play a pivotal role in shaping our organization's future. Here's what awaits you:Visionary Support: Align with our vision and strategic direction. Your expertise will drive our success.Daily Impact: Define, manage, and monitor processes for Information Systems (IS) services. Every day, you'll elevate our capabilities.Knowledge Catalyst: Be the definitive source of process wisdom. Your insights will enhance organizational effectiveness.Ready to be part of something bigger? Apply now and let's transform possibilities into realities!The work model for the role is: #LI-OnsiteYou will be mainly accountable for:* Provide technical support to end users by identifying and management resolution of system data maintenance and troubleshooting hardware and network related issues.* Systems Level 1 ops support* Preparing and maintaining process documentation for the system services and advising on the correct and effective use of the services.* Applying and executing the relevant measurement and reporting management practice to enable planning, controlling, reviewing, and auditing services to meet agreed Key Performance Indicator targets.* Providing consultation, advice, and supporting the installation of IS services, or the change of existing IS services.
Qualifications for the role
Bachelor's degree in Information Technology, Computer Science, or related fieldBlue Yonder Suite (WMS, TMS, OMS, LMS) Experience or 2+ Years of DC Operational ExperienceStrong communication and interpersonal skillsAbility to work independently and as a teamCandidates must already have a work authorization that would permit them to work for ABB in the US.More about us
ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold reclosers and switchgear, capacitor switches, current limiting fuses, Homac distribution connectors, Hi-Tech Valiant full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.Equal Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdfAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.myBenefitsABB.com
14This position reports to
Project Operations ManagerYour role and responsibilities
Are you ready to make an impact? As an Information Systems Specialist, you'll play a pivotal role in shaping our organization's future. Here's what awaits you:Visionary Support: Align with our vision and strategic direction. Your expertise will drive our success.Daily Impact: Define, manage, and monitor processes for Information Systems (IS) services. Every day, you'll elevate our capabilities.Knowledge Catalyst: Be the definitive source of process wisdom. Your insights will enhance organizational effectiveness.Ready to be part of something bigger? Apply now and let's transform possibilities into realities!The work model for the role is: #LI-OnsiteYou will be mainly accountable for:* Provide technical support to end users by identifying and management resolution of system data maintenance and troubleshooting hardware and network related issues.* Systems Level 1 ops support* Preparing and maintaining process documentation for the system services and advising on the correct and effective use of the services.* Applying and executing the relevant measurement and reporting management practice to enable planning, controlling, reviewing, and auditing services to meet agreed Key Performance Indicator targets.* Providing consultation, advice, and supporting the installation of IS services, or the change of existing IS services.
Qualifications for the role
Bachelor's degree in Information Technology, Computer Science, or related fieldBlue Yonder Suite (WMS, TMS, OMS, LMS) Experience or 2+ Years of DC Operational ExperienceStrong communication and interpersonal skillsAbility to work independently and as a teamCandidates must already have a work authorization that would permit them to work for ABB in the US.More about us
ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division's products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap cable ties, T&B Liquidtight Systems protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold reclosers and switchgear, capacitor switches, current limiting fuses, Homac distribution connectors, Hi-Tech Valiant full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.Equal Employment Opportunity and Affirmative Action at ABBABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdfhttps://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdfAs an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.myBenefitsABB.com