HonorVet Technologies
Information Technology Systems Support Specialist
HonorVet Technologies, Rancho Cordova, California, us, 95741
Job Title- Information Technology Systems Support SpecialistReq Id- 24-150664Duration: 6 + monthsLocation: Rancho Cordova, CA (Onsite)Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment.Candidate would provide effective support for enterprise, client/server, desktop computer systems, network systems and business applications along with providing information technology support to Department of Human Assistance specific applications.
Candidate should have the ability to:
Operate, maintain, and perform repairs on information technology equipment and software.Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requestsOperate, maintain and perform repairs personal computers and peripheralsAssist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.Provide 2nd level help desk supportLift equipment that weighs up to 50 poundsHave a valid California Driver's License, Class C Candidate should have the knowledge of:Microsoft Operating systems including Windows 10; Windows 11 a plusMicrosoft 365 productsImaging software and automated imaging processesPrinciples and practices of customer servicePrinciples and practices of troubleshooting computer system hardware and software problems
Candidate should have the ability to:
Operate, maintain, and perform repairs on information technology equipment and software.Perform complex duties related to troubleshooting, configuring, performing diagnostics and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requestsOperate, maintain and perform repairs personal computers and peripheralsAssist with imaging, set up, and deployment for a PC/Laptop telework deployment and monitor upgrade throughout the Department of Human Assistance.Provide 2nd level help desk supportLift equipment that weighs up to 50 poundsHave a valid California Driver's License, Class C Candidate should have the knowledge of:Microsoft Operating systems including Windows 10; Windows 11 a plusMicrosoft 365 productsImaging software and automated imaging processesPrinciples and practices of customer servicePrinciples and practices of troubleshooting computer system hardware and software problems