Brown Brothers Harriman
Systems Business Analyst - Content Management Systems
Brown Brothers Harriman, Boston, Massachusetts, us, 02298
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!
What You Can Expect At BBH
If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
Position Summary
Brown Brothers Harriman is currently recruiting a Technical
Marketing Analyst to join our Global Marketing & CRM Systems team. The individual provides quality assurance and technical analysis/support for our content management platforms and marketing technology at Brown Brothers Harriman in support of our Marketing and HR Communications business partners. The individual will be expected to gain an in-depth understanding of these marketing and HR platforms used within BBH, including the business workflows and processes so to support these business lines.
The Technical Marketing Analyst will join the Global Marketing Systems team and work in conjunction with our developers and project manager to support and maintain these platforms for the BBH Marketing and HR Communications teams.
Some Of Your Key Responsibilities Include
Partner with developers, project managers, and Marketing/HR resources to develop, test and support BBH’s content management and marketing systemsOrganize quality assurance strategies, test plans, and test cases for marketing technologyPerform quality assurance testing for projects within the marketing platforms and document test resultsAssist developers in troubleshooting activities on the marketing platformsAlong with development colleagues, coordinate production implementation activities with supporting systems groups in advance of implementation and assist in implementation playlist where applicableReview and assist the Project manager in development of project plans and project workflows on larger projectsSupport Marketing/HR with web analytics reporting by monitoring site traffic and complete any ad-hoc requests
Qualifications
BA/BS degree and/or related work experience2+ years of experience, preferably at a financial services company2+ years of experience working with Adobe Experience ManagerMinimum of 1 year of working in marketing / content management systemMinimum of 1 year of working with Adobe AnalyticsSelf-motivated, flexible individual with strong communication skillsAbility to multitask and thoughtfully prioritizeProficient with MS OfficeAbility to use project organization tools such as SharePoint and JIRAKnowledge of Coremedia content management platform a plusExperience with qtest and JIRA
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.#J-18808-Ljbffr
What You Can Expect At BBH
If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.
Position Summary
Brown Brothers Harriman is currently recruiting a Technical
Marketing Analyst to join our Global Marketing & CRM Systems team. The individual provides quality assurance and technical analysis/support for our content management platforms and marketing technology at Brown Brothers Harriman in support of our Marketing and HR Communications business partners. The individual will be expected to gain an in-depth understanding of these marketing and HR platforms used within BBH, including the business workflows and processes so to support these business lines.
The Technical Marketing Analyst will join the Global Marketing Systems team and work in conjunction with our developers and project manager to support and maintain these platforms for the BBH Marketing and HR Communications teams.
Some Of Your Key Responsibilities Include
Partner with developers, project managers, and Marketing/HR resources to develop, test and support BBH’s content management and marketing systemsOrganize quality assurance strategies, test plans, and test cases for marketing technologyPerform quality assurance testing for projects within the marketing platforms and document test resultsAssist developers in troubleshooting activities on the marketing platformsAlong with development colleagues, coordinate production implementation activities with supporting systems groups in advance of implementation and assist in implementation playlist where applicableReview and assist the Project manager in development of project plans and project workflows on larger projectsSupport Marketing/HR with web analytics reporting by monitoring site traffic and complete any ad-hoc requests
Qualifications
BA/BS degree and/or related work experience2+ years of experience, preferably at a financial services company2+ years of experience working with Adobe Experience ManagerMinimum of 1 year of working in marketing / content management systemMinimum of 1 year of working with Adobe AnalyticsSelf-motivated, flexible individual with strong communication skillsAbility to multitask and thoughtfully prioritizeProficient with MS OfficeAbility to use project organization tools such as SharePoint and JIRAKnowledge of Coremedia content management platform a plusExperience with qtest and JIRA
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.#J-18808-Ljbffr