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University of Chicago (UC)

Subscription Fulfillment Financial Administrator

University of Chicago (UC), Chicago, Illinois, United States, 60290


Location: Chicago, ILJob Description:Prepares, records, verifies, analyzes, and reports accounts payable/receivable transactions. Maintains and reconciles accounts payable/receivable reports. Ensures that transaction entry verification procedures are followed.

Inputs payments into the Fulfillment system (PUBS) according to business rules set by the department.

Deposits the paper checks received through the mail according to process set by the Press and the University. Locates and applies payments made by wire/ACH. Generates ROMR (Reports of Money Received) reports and submits them to Shared Services with accompanying relevant documentation (per rules specified by Shared Services). Scans paper checks over to University of Chicago bank account according to procedures developed by the Accounting Director. Destroys deposited checks (with the Accounting Director) according to a process dictated by the bank and the University.

Oversight of the Remittances queue and the Refunds queue in Salesforce; answers email and closes cases once they are resolved.

Partners with departmental personnel, external vendors, and the University A/P staff to identify, verify and answer all questions related to payments and accounts payable. Keeps track of and provides documentation such as W-9 and other tax forms to internal and external customers. Interacts with and keeps records of third-party payment portals.

On a monthly basis reconciles PUBS cash batches with the University Oracle system. This ensures that every penny of paid revenue registered in Fulfillment System can be traced back to a deposit.

Processes refunds (checks, wires, and credit card) out of PUBS according to rules set down by the Press and the University.

Oversees billing and collection functions for the Journals Division fulfillment department, including timely and accurate payment posting, credit/debit reconciliation, billing cycles and collections of outstanding A/R within established time frames and financial parameters.

Partners with the

Chicago Manual of Style Online

team to book deposits and process refunds for that product.

Troubleshoots billing issues. Prepares customer statements and aging reports.

Collects, interprets, and performs routine analyses of payables data. Likely to act as an informal resource to associates with less experience.

Responds to and researches accounts receivable/payable inquiries including payments to vendors and reimbursements to individuals with guidance and direction from others.

Performs other related work as needed.

Preferred QualificationsEducation:Bachelor's degree.

Experience:At least 2 years of bookkeeping, financial administration or billing and collection experience.

Knowledge of the University and its financial processes.

Technical Skills or Knowledge:Working knowledge of Microsoft Office Suite, especially Outlook, Excel, Word, and Teams.

Familiarity with using databases to search for or enter data.

Basic understanding of bookkeeping principles.

Basic understanding of Salesforce or similar CRM.

Working knowledge of bookkeeping transactions, invoicing/billing.

Preferred CompetenciesAptitude to understand financial administration, invoicing/billing, and collections workflow.

Respond quickly and appropriately to emails and queries.

Communicate clearly in writing.

Ability to solve problems.

Ability to deal with others with tact and maintain confidentiality.

Comfortable taking initiative and the ability to work well in a team environment as well as contribute on an individual basis.

Service-oriented, superior organization, communication, and interpersonal skills.

Working ConditionsBased in the Chicagoland area.

Hybrid work arrangement may be considered.

Application DocumentsResume (Required)

Cover Letter (Required)

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law.Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information.

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