Serigor Inc
Trainer Senior BSA (Hybrid)
Serigor Inc, Washington, District of Columbia, us, 20022
Job Title:
Trainer Senior BSA (Hybrid)Location:
Washington, DCDuration:
12 Months+Job Description:As a BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on site.Responsibilities:
Business analysis and process mappingMaintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software applicationsCollaborate with Product Owners to understand business processes, watch demonstrations, and using a sandbox develop training material for staffIdentify channels to deliver training to staff including videos, tipsheets, contextual help, and othersTraining and organizational change managementCreate training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system supportCollaborate with cross-functional teams to maintain knowledge base portals such as Confluence, Azure DevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessibleConduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectivelySkills:
BA experience:
Required, 15 YearsProject management skills with the ability to prioritize tasks and meet deadlines:
Highly desired, 5 YearsRequirements gathering and documentation:
Required, 15 YearsMS Office/suites experience:
Required, 11 YearsHands-on end-user training on Dynamics 365:
Highly desired, 3 YearsDevelop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support:
Required, 3 YearsProven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria:
Required, 3 YearsBusiness Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION:
Required, 2 YearsExperience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint:
Highly desired, 1 YearExperience in Child Welfare Agency:
Highly desired, 1 Year
#J-18808-Ljbffr
Trainer Senior BSA (Hybrid)Location:
Washington, DCDuration:
12 Months+Job Description:As a BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on site.Responsibilities:
Business analysis and process mappingMaintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software applicationsCollaborate with Product Owners to understand business processes, watch demonstrations, and using a sandbox develop training material for staffIdentify channels to deliver training to staff including videos, tipsheets, contextual help, and othersTraining and organizational change managementCreate training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system supportCollaborate with cross-functional teams to maintain knowledge base portals such as Confluence, Azure DevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessibleConduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectivelySkills:
BA experience:
Required, 15 YearsProject management skills with the ability to prioritize tasks and meet deadlines:
Highly desired, 5 YearsRequirements gathering and documentation:
Required, 15 YearsMS Office/suites experience:
Required, 11 YearsHands-on end-user training on Dynamics 365:
Highly desired, 3 YearsDevelop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support:
Required, 3 YearsProven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria:
Required, 3 YearsBusiness Process and workflow/data flow design (i.e., process maps / flow charts) AND IMPLEMENTATION:
Required, 2 YearsExperience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint:
Highly desired, 1 YearExperience in Child Welfare Agency:
Highly desired, 1 Year
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