Northeastern Illinois University
Transfer Admission Counselor
Northeastern Illinois University, Chicago, Illinois, United States, 60290
Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.Job Summary:Reports directly to the Associate Director of Transfer Admissions, with a dotted-line to the Director of Undergraduate Admissions. The Transfer Enrollment Counselor performs strategic functions, develops and implements transfer recruitment programming and provides pre-enrollment advising services to support transfer enrollment goals at Northeastern Illinois University (NEIU).Job Description:Transfer Admission Counselor will spend time off campus on community college campuses, interacting with students and transfer advisors in the assigned territory.
Transfer Admission Counselor will spend time initiating phone calls, emails, and text messages to prospective transfer students within the assigned territory, with a goal of assisting good-fit students to enroll at NEIU.
Other responsibilities include:
Responding to incoming calls, emails, text messages.
Having contact with feeder community colleges to help students transfer.
Meeting in the office with students who visit NEIU.
Planning and executing communication plans with the Associate Director.
Hosting events for transfer students on campus.
Contributing to the admissions/marketing partnership to update printed and web collateral.
Other office responsibilities as needed (answering phones, assisting with mail campaigns, contributing to team meetings and projects, etc).
Minimal Qualifications:Bachelor's degree.
2+ years of higher education experience, assisting college-aged students.
Knowledgeable about students' transfer options and the transfer process.
Experience working with students in both one-on-one and groups.
Experience working with a Customer Relationship Management (CRM) system.
Skilled in all Microsoft products.
Persuasive communication skills.
Excellent customer service skills. Able to solve problems, deescalate frustration, and leave a very positive impression.
Proficient in student information systems.
Additionally, the employee must be able to:Have a valid driver's license and reliable transportation for Chicagoland travel.
Communicate thoroughly with supervisor and colleagues.
Meet or exceed agreed-upon individual goals and contribute toward team goals.
Report time and absences accurately.
Stand for hours at a time.
Easily lift 25 lbs.
Able to work the occasional evening or weekend as needed.
(This position requires a background check.)Salary:
$43,973Benefits:
Comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.Copies of unofficial transcripts are accepted; however, official transcripts for all earned degrees will be required of candidates selected for final interviews.Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.
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Transfer Admission Counselor will spend time initiating phone calls, emails, and text messages to prospective transfer students within the assigned territory, with a goal of assisting good-fit students to enroll at NEIU.
Other responsibilities include:
Responding to incoming calls, emails, text messages.
Having contact with feeder community colleges to help students transfer.
Meeting in the office with students who visit NEIU.
Planning and executing communication plans with the Associate Director.
Hosting events for transfer students on campus.
Contributing to the admissions/marketing partnership to update printed and web collateral.
Other office responsibilities as needed (answering phones, assisting with mail campaigns, contributing to team meetings and projects, etc).
Minimal Qualifications:Bachelor's degree.
2+ years of higher education experience, assisting college-aged students.
Knowledgeable about students' transfer options and the transfer process.
Experience working with students in both one-on-one and groups.
Experience working with a Customer Relationship Management (CRM) system.
Skilled in all Microsoft products.
Persuasive communication skills.
Excellent customer service skills. Able to solve problems, deescalate frustration, and leave a very positive impression.
Proficient in student information systems.
Additionally, the employee must be able to:Have a valid driver's license and reliable transportation for Chicagoland travel.
Communicate thoroughly with supervisor and colleagues.
Meet or exceed agreed-upon individual goals and contribute toward team goals.
Report time and absences accurately.
Stand for hours at a time.
Easily lift 25 lbs.
Able to work the occasional evening or weekend as needed.
(This position requires a background check.)Salary:
$43,973Benefits:
Comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.Copies of unofficial transcripts are accepted; however, official transcripts for all earned degrees will be required of candidates selected for final interviews.Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.
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