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Sandhills Community College

Human Resources Director

Sandhills Community College, Pinehurst, North Carolina, United States, 28374


The Director of Human Resources

guides and manages the overall provision of human resources services, policies, and programs for the College.Responsibilities:

Develop, recommend, evaluate, and maintain current knowledge of the college’s personnel policies and procedures in accordance with all federal and state regulations regarding employment. Recommend policy revisions when warranted.

Lead compliance with all governmental and employment related reporting requirements such as EEO, ADA, FMLA, DOL and IPEDS.

Remain current in new and changing employment laws and other Human Resources trends by attending conferences and relevant training classes each year. Communicate new information as needed to ensure compliance.

Conduct investigations and research for EEO and UI claims. Write EEO position statements, UI statements and appeal letters as necessary.

Review and update, as needed, all human resources procedures to streamline and achieve highest efficiency for HR department and employees.

Ensure the hiring process is compliant with college policies and procedures. Ensure NEOGOV is properly utilized, and documentation is complete and compliant. Train and assist hiring managers and interview committees. Review and approve interview questions to ensure legal compliance in the interview process.

Establish a salary band for all positions on campus, review requests for salary increases and make recommendations to Senior Leadership regarding the requests.

Create and manage the position code process.

Coordinate processes and procedures in collaboration with the Department of Financial Services in terms of payroll.

Establish and maintain a staff and faculty handbook.

In collaboration with administration, develop strategies for recruitment of new employees and retention of current employees in order to meet the College’s goals.

Ensure new hire enrollments and orientations are completed in a timely manner and that required new hire paperwork is accurate and submitted by each new employee, both full-time and part-time.

Ensure employee off-boarding is completed in a timely manner and that required paperwork is accurate and information is administered to the required benefit programs (i.e. Orbit/Retirement-Form 6C, MOLI, eBenefits, etc.)

Ensure information on the College website Human Resources page is current and accurate at all times. Work with the Marketing Department to implement changes as needed.

Perform I-9 and retirement audits to ensure compliance and accuracy. Resolve issues as necessary.

Update and implement HR Policy Training annually and document completion in employee’s personnel file. Ensure that annual policy training required by law is included.

Serve as the Health Benefits Representative and administer benefit programs for the College. Organize and coordinate open enrollment for state and independent vendor benefits; meet with benefits representatives; research benefit options; research benefit impacts to employees; ensure the best benefit options for employees; propose changes to benefits, and facilitate changes related to employee benefits; answer questions and assist employees with benefit related issues; serve as the employee, employer, and provider benefit liaison; communicate changes/updates related to retirement, health, and other benefits to employees and administration; lead benefit orientations and training as needed when benefit programs change.

Ensure Personnel Activity Report for Board of Trustees is accurate, which includes a summary of new hires, employee status changes, terminations, retirements, and position vacancies.

Compile monthly Human Resources activity report for the Board of Trustees, which provides a summary of current events and projects happening in Human Resources.

Ensure all job descriptions are current. Assist supervisors with revising job descriptions as needed to maintain accurate and detailed expectations. Ensure all Employee records are up to date and all official transcripts are on file.

Coordinate the annual employee recognition segment of Spring Convocation and present service awards to recipients.

Review and evaluate criminal background check and drug screening results from incoming employees. Discuss questionable background checks and positive drug test results with President and then appropriately with the candidate.

Supervise Human Resources Specialists and his/her workflow. Provide on-going training in areas of HR professional development.

Coordinate annual performance evaluation process by ensuring all supervisors have the training, the needed evaluation templates, sending reminders, and setting a deadline for the process each year.

Coordinate annual supervisor evaluation process.

Complete annual report by assessing which goals were achieved in the prior year, which are in process, and which are yet to be completed. Set goals for the upcoming fiscal year to include specific action items.

Submit annual HR budget proposal by forecasting and estimating expenses and monitoring budget spending throughout the fiscal year.

Assist and advise supervisors in the progressive discipline policy and monitor implementation of a performance improvement process with under-performing employees. Help supervisors develop strategies for addressing lack of performance where appropriate.

Assist in mediating conflicts between supervisors and employees when requested. Maintain neutrality in giving feedback to both parties involved.

Build strong employee relations. Protect the interests of the employee and the College in accordance with College Human Resources policies and governmental laws and regulations.

Investigate employee complaints, concerns, and formal grievances. Compile documentation and create reports for every investigation. Present findings to administration as necessary.

Provide exemplary customer service to internal and external customers.

Minimum Requirements:

Bachelor's degree in business administration or a related field.

Three years of experience in human resources, benefits administration, compensation, policy and procedure development and implementation, compliance with federal and state employment laws.

Preferred Qualifications:

Five years of experience in human resources.

Current PHR or SPHR certification.

One year experience in the North Carolina Community College System.

Requirements Relative to ADA: Physical Demands

Standing 10% - Training, presentations, benefit fairWalking 15% - Mail, meetingsSitting 75% - General office workLifting 15 Lbs - Lifting files, boxesCarrying 15 Lbs - Lifting files, boxesSpeaking - Interact with employees, outside agenciesHearing - Interact with employees, outside agenciesSeeing - Develop policies, forms, presentations, reports, etc.Depth of Perception - Develop policies, forms, presentations, reports, etc.

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