Jones Lang LaSalle Incorporated
Corporate Events Ambassador
Jones Lang LaSalle Incorporated, Chicago, Illinois, United States, 60290
Corporate Events AmbassadorJLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Demonstrated expertise in executing high profile meetings and events with senior executive participation.
Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event support.
Primary point of contact for conference center clients; responds to all requests in a timely manner.
Consistently deliver high standards of care during events, exceed client expectations, and anticipate needs.
Manages all operations, functions, and logistics for conference center including scheduling of the conference center using client scheduling software, ordering catering, troubleshooting AV and other set up issues.
Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.
Complete all tasks and projects as directed and ensure timely delivery based on deadlines.
Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies.
Establish rapport and maintain relationships with events and conference clients.
Handle all administrative support for the conference center and off-site meetings and events, including but not limited to, preparing cost quotes, presentations, responding to inquiries and requests.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Follow established escalation procedures and incident reporting procedures.
Perform / stock pantry and supplies daily to main kitchens and cafes.
Provide backup support for reception.
Other duties, as assigned or requested by manager.
Qualifications
Bachelor’s degree desired or equivalent catering, hospitality and event planning work experience.
1-3 years of experience in event planning, project management, hospitality, event planning or related field.
Excellent verbal and written communication skills with the ability to communicate professionally.
Exceptional customer service skills with a passion for hospitality.
Requires the willingness and ability to travel as needed.
Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Track record of initiative, integrity and good judgement.
Highly collaborative with strong interpersonal skills.
Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio and Outlook).
ServeSafe Food Handler Certification a plus.
Location:
On-site – Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
#J-18808-Ljbffr
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Demonstrated expertise in executing high profile meetings and events with senior executive participation.
Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event support.
Primary point of contact for conference center clients; responds to all requests in a timely manner.
Consistently deliver high standards of care during events, exceed client expectations, and anticipate needs.
Manages all operations, functions, and logistics for conference center including scheduling of the conference center using client scheduling software, ordering catering, troubleshooting AV and other set up issues.
Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.
Complete all tasks and projects as directed and ensure timely delivery based on deadlines.
Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies.
Establish rapport and maintain relationships with events and conference clients.
Handle all administrative support for the conference center and off-site meetings and events, including but not limited to, preparing cost quotes, presentations, responding to inquiries and requests.
Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Follow established escalation procedures and incident reporting procedures.
Perform / stock pantry and supplies daily to main kitchens and cafes.
Provide backup support for reception.
Other duties, as assigned or requested by manager.
Qualifications
Bachelor’s degree desired or equivalent catering, hospitality and event planning work experience.
1-3 years of experience in event planning, project management, hospitality, event planning or related field.
Excellent verbal and written communication skills with the ability to communicate professionally.
Exceptional customer service skills with a passion for hospitality.
Requires the willingness and ability to travel as needed.
Proven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.
Track record of initiative, integrity and good judgement.
Highly collaborative with strong interpersonal skills.
Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio and Outlook).
ServeSafe Food Handler Certification a plus.
Location:
On-site – Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
401(k) plan with matching company contributions.
Comprehensive Medical, Dental & Vision Care.
Paid parental leave at 100% of salary.
Paid Time Off and Company Holidays.
#J-18808-Ljbffr