TD Bank
Store Manager II ( Metropole)
TD Bank, Washington, District of Columbia, us, 20022
Store Manager II (Metropole)Work Location:
United States of America
Hours:
40
Pay Details:
$93,080 - $139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.
Line of Business:
Personal & Commercial Banking
Job Description:
The Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.
Depth & Scope:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions.
Manages a medium sized store and team.
Oversees and leads a medium and/or complex Store while growing talent and developing skills.
Accountable for achieving both Store and individual performance metrics.
Acts as peer mentor to developing store managers.
Requires deep expert knowledge of the business, banking and bank operations.
Provides coaching, mentorship and guidance to others within area of expertise.
Acts as the highest point of escalation/contact within the store for issues raised from customers.
Originates loan applications, handles Conditions of Lending and conducts loan closings.
Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).
Education & Experience:
Undergraduate degree or equivalent experience.
4+ years related experience required (retail, customer service and/or financial services industries).
Proven business development skills.
Strong financial analysis skills.
Excellent verbal and written communication skills.
Proficient with Microsoft Office suite.
Notary License (preferred).
Customer Accountabilities:
Manages the service and advice team promoting a positive customer and colleague experience.
Coaches to ensure customer issues are handled appropriately.
Builds relationships by promoting a client/customer centered organization.
Ensures overall colleague scheduling is optimal to meet customer demands.
Provides ownership/oversight of complex daily operational/administrative duties.
Shareholder Accountabilities:
Creates store-specific strategies to grow the business.
Partners with Specialists to grow and advise new and existing customers.
Manages the Store budget to meet expense and revenue objectives.
Drives One TD - Builds and sustains awareness and engagement across Retail and all Lines of Business.
Identifies and develops relationships with Personal, Small Business and Center of Influence (COIs).
Employee/Team Accountabilities:
Leads, coaches and develops store teammates to create a consistent legendary customer experience.
Sets targets and objectives for the team, and holds the team accountable to deliver results.
Promotes a fair and equitable environment that supports a diverse workforce.
Physical Requirements:
Domestic Travel – Occasional
Performing sedentary work – Continuous
Sitting – Frequent
Standing – Frequent
Walking – Frequent
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical and mental well-being goals.
Additional Information:We’re delighted that you’re considering building a career with TD. We’re committed to providing the support our colleagues need to thrive both at work and at home.
Accommodation:If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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United States of America
Hours:
40
Pay Details:
$93,080 - $139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.
Line of Business:
Personal & Commercial Banking
Job Description:
The Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.
Depth & Scope:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions.
Manages a medium sized store and team.
Oversees and leads a medium and/or complex Store while growing talent and developing skills.
Accountable for achieving both Store and individual performance metrics.
Acts as peer mentor to developing store managers.
Requires deep expert knowledge of the business, banking and bank operations.
Provides coaching, mentorship and guidance to others within area of expertise.
Acts as the highest point of escalation/contact within the store for issues raised from customers.
Originates loan applications, handles Conditions of Lending and conducts loan closings.
Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).
Education & Experience:
Undergraduate degree or equivalent experience.
4+ years related experience required (retail, customer service and/or financial services industries).
Proven business development skills.
Strong financial analysis skills.
Excellent verbal and written communication skills.
Proficient with Microsoft Office suite.
Notary License (preferred).
Customer Accountabilities:
Manages the service and advice team promoting a positive customer and colleague experience.
Coaches to ensure customer issues are handled appropriately.
Builds relationships by promoting a client/customer centered organization.
Ensures overall colleague scheduling is optimal to meet customer demands.
Provides ownership/oversight of complex daily operational/administrative duties.
Shareholder Accountabilities:
Creates store-specific strategies to grow the business.
Partners with Specialists to grow and advise new and existing customers.
Manages the Store budget to meet expense and revenue objectives.
Drives One TD - Builds and sustains awareness and engagement across Retail and all Lines of Business.
Identifies and develops relationships with Personal, Small Business and Center of Influence (COIs).
Employee/Team Accountabilities:
Leads, coaches and develops store teammates to create a consistent legendary customer experience.
Sets targets and objectives for the team, and holds the team accountable to deliver results.
Promotes a fair and equitable environment that supports a diverse workforce.
Physical Requirements:
Domestic Travel – Occasional
Performing sedentary work – Continuous
Sitting – Frequent
Standing – Frequent
Walking – Frequent
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them achieve their financial, physical and mental well-being goals.
Additional Information:We’re delighted that you’re considering building a career with TD. We’re committed to providing the support our colleagues need to thrive both at work and at home.
Accommodation:If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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