Four Seasons Hotels Ltd
Catering Manager
Four Seasons Hotels Ltd, Los Angeles, California, United States, 90079
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A sun-filled urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.What makes us unique:In the heart of Beverly Hills & West Hollywood this award-winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Responsibilities:Job duties include but are not limited to:Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.Conduct property tours and entertain planners of meetings, social events, and weddings.Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.Respond according to the crisis management plan to any resort emergency or safety situation.Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.Skills/Qualifications:Ideal candidate will have:College education preferred.3-5 years previous catering sales required.Excellent reading, writing and oral proficiency in the English language.Strong selling and interpersonal skills.High level of creativity.Attention to detail.Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.Ability to work long and irregular hours, weekends and evenings.Golden Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.We Offer:Salary Range: $85,000- $95,000Medical/Dental/Vision Insurance401K Retirement savings planEmployee Assistance ProgramInvestment in your WellbeingLife InsuranceComplimentary Room nights and discounted ratesFree on-site parkingTraining programs, tuition reimbursementGrowth & Development opportunitiesFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:A sun-filled urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.What makes us unique:In the heart of Beverly Hills & West Hollywood this award-winning hotel stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.Responsibilities:Job duties include but are not limited to:Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.Conduct property tours and entertain planners of meetings, social events, and weddings.Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.Finalize the requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.Respond according to the crisis management plan to any resort emergency or safety situation.Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.Skills/Qualifications:Ideal candidate will have:College education preferred.3-5 years previous catering sales required.Excellent reading, writing and oral proficiency in the English language.Strong selling and interpersonal skills.High level of creativity.Attention to detail.Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.Ability to work long and irregular hours, weekends and evenings.Golden Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.We Offer:Salary Range: $85,000- $95,000Medical/Dental/Vision Insurance401K Retirement savings planEmployee Assistance ProgramInvestment in your WellbeingLife InsuranceComplimentary Room nights and discounted ratesFree on-site parkingTraining programs, tuition reimbursementGrowth & Development opportunitiesFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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