Four Seasons
Catering Manager
Four Seasons, Los Angeles, California, United States, 90079
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:
A sun-filled urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.
Responsibilities:
Job duties include but are not limited to:
Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Conduct property tours and entertain planners of meetings, social events, and weddings.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
Respond according to the crisis management plan to any resort emergency or safety situation.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
Skills/Qualifications:
Ideal candidate will have:
College education preferred.
3-5 years previous catering sales required.
Excellent reading, writing and oral proficiency in the English language.
Strong selling and interpersonal skills.
High level of creativity.
Attention to detail.
Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.
Ability to work long and irregular hours, weekends and evenings.
Golden Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.
We Offer:
Salary Range: $85,000- $95,000
Medical/Dental/Vision Insurance
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary Room nights and discounted rates
Free on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
#J-18808-Ljbffr
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:
A sun-filled urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When you’re not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our city’s notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa – or in the comfort of your very own guest room.
Responsibilities:
Job duties include but are not limited to:
Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Conduct property tours and entertain planners of meetings, social events, and weddings.
Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
Keep Director of Catering/Catering Conference Services promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of client at the outset of all events.
Respond according to the crisis management plan to any resort emergency or safety situation.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
Skills/Qualifications:
Ideal candidate will have:
College education preferred.
3-5 years previous catering sales required.
Excellent reading, writing and oral proficiency in the English language.
Strong selling and interpersonal skills.
High level of creativity.
Attention to detail.
Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.
Ability to work long and irregular hours, weekends and evenings.
Golden Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet.
We Offer:
Salary Range: $85,000- $95,000
Medical/Dental/Vision Insurance
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary Room nights and discounted rates
Free on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
#J-18808-Ljbffr