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Horizons for Homeless Children

Data Operations and Analysis Manager

Horizons for Homeless Children, Boston, Massachusetts, us, 02298


Job Details

Level : Experienced

Job Location : Roxbury Headquarters - Roxbury, MA

Position Type : Full Time

Education Level : 4 Year Degree

Salary Range : $65,000.00 - $75,000.00 Salary

Job Shift : Day

Job Category : OtherTitle/Position:

Data Operations and Analysis ManagerLocation:

Hybrid; 3 days onsite in Roxbury, MA and 2 days remoteReports to:

CEOSupervises:

N/AStatus, FLSA:

Full-time, exemptDate Written:

June 2024About Horizons:

Horizons for Homeless Children (Horizons) is a local non-profit dedicated to improving the lives of young homeless children in Massachusetts and helping their families succeed by providing high-quality early education, opportunities for play, and comprehensive family support services.What You’ll Do:

As the Data Operations and Analysis Manager, you will empower Horizons for Homeless Children to better understand its operations and the outcomes of its services on low-income children and families across Massachusetts. You will partner with educators, family advocates, and finance and administrative leads to map internal processes, capture needed data, and develop feedback loops for Horizons teams. Working with the Leadership Team, you will collectively work to improve the agency’s data resources and develop and refine dashboards, reports, and deep-dive analyses that drive success for local families.A successful candidate will have a demonstrated enthusiasm for learning new data analysis tools/techniques, a knack for structured thinking, and a desire to help improve nonprofit operations through quantitative and qualitative analyses. This role will require both independent, creative thinking and a collaborative approach to working with different internal and external teams.More details about your responsibilities:Own and maintain Horizons’ Quickbase operational applicationsCreate Quickbase reports and formsBuild and maintain Quickbase pipelines and integrations with other platforms such as Microsoft 365 and TwilioManage Quickbase permissions and user modelCollaborate closely with Quickbase technical services team and manage Quickbase enhancement projectsRespond to regular support requests and bug fixesDocument database design and processesConduct trainings for end users in QuickbaseSimplify data collection and ensure data qualityAnalyze and report data in innovative waysStarting salary range, compensation, and benefits:$65,500 – $75,000 is the starting salary range for our Manager level roles with a 4% premium uplift for Bilingual English/Spanish. Your total compensation package includes health coverage options designed to be as comprehensive and affordable for you as possible, with Horizons covering between 70-75% of premiums.Qualifications:Bachelor’s degree with a minimum of two courses in quantitative analysis or data systemsBetween 3 and 5 years of experience with data or business analysis, program management, operations, information systems, and/or project managementExtensive experience working with Quickbase or other low-code application development platforms required.Proficiency with Microsoft Excel is required, and experience with data visualization tools such as Power Bi or Tableau is desirableDemonstrated experience in quantitative analysis (including summary statistics and data reporting/visualization) and business process improvementProfessional or academic experience with program or project evaluation or research, including data analysis, stakeholder engagement, and reporting writingExperience with assessment and survey design and/or administration a plusExperience with issues of homelessness or child trauma a plusQuickbase App Builder or Quickbase Expert Builder certification a plusKnowledge, Skills & Abilities:Ability to manage multiple projects simultaneously, with a high level of organization and attention to detail in a deadline-driven environmentAbility to learn new technologies, tools, and strategies to analyze and solve problemsMust be able to work independently and within a teamHighly motivated, creative, and detail-orientedProven communication skills; ability to distill and communicate complex information clearly.Proven commitment to operational excellenceCommitment to Horizons mission and ability to embody our core values (Collaborative, Inclusive, Innovative, and Passionate)Diversity, equity, inclusion, and belonging:We recognize the value of looking within to ensure our policies, practices, and culture are aligned with Horizons’ vision. Creating a more equitable world has always been at the center of Horizons’ mission, but in the last several years we’ve recommitted to the role Horizons plays in rectifying some of the problems we see and wish to address.For more information about Horizons, please visit

www.horizonschildren.org .

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