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L'Oreal USA, Inc

AVP- Ecommerce (skinbetter science)

L'Oreal USA, Inc, El Segundo, California, United States, 90245


Job Title: AVP of Ecommerce - DigitalBrand: skinbetter scienceLocation: El Segundo, CAWHO WE ARE:In the L'Oreal Dermatological Beauty division, we make a difference to the lives of millions of consumers by improving the health and beauty of their skin, through every stage of life. Our brands (CeraVe, SkinCeuticals, La Roche Posay, Vichy and Skinbetter Science) lead the way in skincare innovation, offering safe and effective products and services that deliver their promises. We invest heavily in research and development and co-create our products with health professionals, scientists and the 90,000 dermatologists we serve around the world. We also design connected beauty experiences, harnessing intelligent technologies to empower people to take control of their skin health.Our mission is to make a positive impact on people's lives. We are driven by human values of trust, respect and authenticity. Our teams work in a dynamic, supportive environment and work on meaningful projects that are changing the future of medical beauty. If you want to lead in innovation, technology and research, and you care about collaborating with passionate colleagues, serving communities and acting for the planet, please join us!WHAT YOU'LL DO:The AVP Ecommerce will focus on building & growing the D2C business for SkinBetter Science. As the Ecommerce AVP, your focus will be to drive both the Acquisition & Retention business, as well as expansion of Digital Services. This includes site merchandise, leading promotional and email calendar, growing the Pro Services programs, and managing 3rd Party Vendors. This individual will strategize and execute best in class digital programs to meet our brands' objectives and business needs. The role involves working with vendors to maximize our business and brand awareness/potential, proactively working cross-functionally and supporting programs to drive personalized experiences. The role will collaborate with the VP of LDB D2C Ecommerce, Brand Marketing, Merchandising, DDX, Content, Supply Chain/Demand Planning, IT, Customer service and the DMI to ensure that we meet our sales goals, ROI, and growth plans while driving the media equity of the brand. This position requires the ability to multi-task in a fast-paced environment and manage internal and external resources to bring projects to life, maintaining a result-driven approach. This person should have strong communication skills and understand how to prioritize projects. The individual must be proactive and can work well independently and in a team setting.Job Responsibilities and Accountabilities:Manage budgets and optimize campaigns as needed to drive growth with qualified customersOwn CRM and Merchandising strategy and execution to drive channel growth opportunitiesServe as the digital marketing owner and be accountable for the effectiveness of digital campaigns, programs, and partnerships with third-party agencies.Manage, coach and develop digital team as well as indirect report.Develop and execute promotional strategy.Site performance forecastingCollaborate with key global and local stakeholders to evolve SkinBetter Science digital programs and performanceOwn development and execution of strategy to drive e-commerce revenue streams.Thorough understanding of brand's business model, marketing objectives to translate operational goals into digital executionsJob Qualifications:Bachelors Degree in related field10+ years of experience in digital marketing focused on driving sales and growth with measurable results. Agency experience a plus. Preferred at least 3-year experience working in SEM, Retargeting, Media, and AffiliatesSkincare and/or beauty experience preferredExperience with agency managementExperience analyzing website, CRM and social media KPIs. Strong analytic skills in assessing ROI for the impact of effortsPassionate about keeping up with the latest digital trends, emerging technologies, competitive landscape. Seeks innovative ways to engage communitiesExcellent project management skillsExcellent presentation skills. Ability to present to senior level stakeholders.A natural relationship builder with the ability to work well with a networkStrong organizational and communication skills, and the ability to manage multiple workstreams simultaneouslyMust demonstrate flawless attention to details, be a team player, multi-tasker, creative thinkerProven writing skills (technical and creative)Microsoft Office: Advanced Excel, Word, PowerPointExperience with Google AnalyticsSalary Range: 160k-210k base salary + bonus

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