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Audi New Rochelle

Automotive Service Advisor

Audi New Rochelle, New Rochelle, New York, United States,


As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.Audi New Rochelle

is looking for talented, detail-oriented, and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.Audi New Rochelle

continually strives to provide an outstanding customer experience as well as a healthy workplace environment. We want our employees to be successful. We look for people who give an honest day's work for an honest day's pay and are team players who will pitch in wherever needed! If you are a hard-working, self-motivated individual with a professional appearance and the ability to get along with others, we are looking for you.What We OfferMedical and Dental401K PlanPaid time off and vacationGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedLong term job securityHealth and wellnessFlexible Work ScheduleSaturday LunchesDiscounts on products and servicesResponsibilitiesOversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure that the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.QualificationsOrganized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.Clean driving record

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