Nex-Tech
Customer Data Management Specialist
Nex-Tech, Melbourne, Florida, United States, 32935
Overview:
Join the best in the industry at
Nextech
and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide,
Nextech
sets itself apart from other companies by being Americas largest HVAC/R service provider.As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team.
Nextech
boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining
Nextech
today!Role:The Data Management Specialist collects data, enters information into a database and ensures that the data collection sources are accurate. The job duties include?examining data, putting data points into a database, and using statistical software to create a data model, such as regression analysis.Benefits:Excellent Health Insurance options including a FREE employee only optionDental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance optionsFREE life insurance equal to your annualized pay rate401k with a 50% match up to the first 6% of your contributions7 paid Holidays2 paid Personal days10 paid Vacation days
Min Compensation:USD $18.00/Yr.
Max Compensation:USD $22.00/Yr.
Responsibilities:Essential Duties and Responsibilities:Accurately processes customer information and ensures completion within time deadlinesFacilitates system updates as customer or default changes occurReviews prepared data to ensure it is accurate and complies with company procedures.Interfaces and coordinates with operations, customer services and account managementEscalates any serious operational issues immediately to the Customer Service SupervisorGenerates maintenance work orders from Sales contractsOther related duties as assigned
Qualifications:Required Knowledge, Skills, and Abilities:Ability to input a large volume of data into the system accurately, meticulous attention to detail and ensures that everything is input in a timely mannerEffective communication skillsSufficient relevant experience working with data entry and customer data management.Proficient knowledge of using all Windows (word/excel/ outlook)Must demonstrate good customer service behaviorsAbility to work and communicate confidently within a diverse environment and with all levels of the organizationAbility to type at least?55+ WPMEducation and Experience:High School Diploma or equivalent required, Associates Degree preferred?1 2 years of related experience required?Previous experience in HVAC Industry or other service business preferredPhysical requirements:Continuously able to work in office environmentAble to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer.Continuously able to work in office environmentContinuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printerContinuously able to sit at a computer for up to 8 hoursAble to alternate between sitting and standing, as needed throughout the dayOccasionally able to lift up to 15 lbsContinuously requires vision, hearing, twisting, and talkingOccasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouchingRarely requires climbing
Join the best in the industry at
Nextech
and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide,
Nextech
sets itself apart from other companies by being Americas largest HVAC/R service provider.As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team.
Nextech
boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining
Nextech
today!Role:The Data Management Specialist collects data, enters information into a database and ensures that the data collection sources are accurate. The job duties include?examining data, putting data points into a database, and using statistical software to create a data model, such as regression analysis.Benefits:Excellent Health Insurance options including a FREE employee only optionDental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance optionsFREE life insurance equal to your annualized pay rate401k with a 50% match up to the first 6% of your contributions7 paid Holidays2 paid Personal days10 paid Vacation days
Min Compensation:USD $18.00/Yr.
Max Compensation:USD $22.00/Yr.
Responsibilities:Essential Duties and Responsibilities:Accurately processes customer information and ensures completion within time deadlinesFacilitates system updates as customer or default changes occurReviews prepared data to ensure it is accurate and complies with company procedures.Interfaces and coordinates with operations, customer services and account managementEscalates any serious operational issues immediately to the Customer Service SupervisorGenerates maintenance work orders from Sales contractsOther related duties as assigned
Qualifications:Required Knowledge, Skills, and Abilities:Ability to input a large volume of data into the system accurately, meticulous attention to detail and ensures that everything is input in a timely mannerEffective communication skillsSufficient relevant experience working with data entry and customer data management.Proficient knowledge of using all Windows (word/excel/ outlook)Must demonstrate good customer service behaviorsAbility to work and communicate confidently within a diverse environment and with all levels of the organizationAbility to type at least?55+ WPMEducation and Experience:High School Diploma or equivalent required, Associates Degree preferred?1 2 years of related experience required?Previous experience in HVAC Industry or other service business preferredPhysical requirements:Continuously able to work in office environmentAble to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer.Continuously able to work in office environmentContinuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printerContinuously able to sit at a computer for up to 8 hoursAble to alternate between sitting and standing, as needed throughout the dayOccasionally able to lift up to 15 lbsContinuously requires vision, hearing, twisting, and talkingOccasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouchingRarely requires climbing