Business Analyst, Experienced

Job DescriptionYour RoleThe Installation and Billing Operational Governance team supports business analysis for operational enrollment, operational output and interfaces. The Business Analyst will report to the Program and Project manager. In this role you will support operational enrollment teams through data interpretations, data analysis, process improvement, incident resolution and project support. This role will support our Service enhancements and work in the agile framework to deliver continuous improvements to their area of focus. Your WorkIn this role, you will: Provide analytical support through the analysis and interpretation of data in support of cross-functional business operations Contribute to annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost/benefit analysis) Develop, prepare and analyze reports for management review, and present to various levels of management Define business requirements and provide analysis to increase operational efficiency Analyze actual results against plan and forecast and recommend interventions where appropriate Analyze data from various sources to determine root cause analysis on operational issues and project defects Understanding and management of overall end to end process of assigned area; ensuring risks, issues and process are documented thoroughly and communicated out effectively. Responsible for process improvements, system updates or product deployments to enhance operational performance in relation to our Agile methodology. Managing stakeholder engagement and expectations, building effective working relationships with both Business and Information Technology stakeholders Other Duties as assignedQualificationsYour Knowledge and Experience Requires a bachelor's degree or equivalent experience Requires at least 3 years of prior relevant experience Experience with IFP On and Off Exchange processes and members heavily preferred. Experience with Facets, Edifecs, EDI files preferred Networking, business collaboration and analytical skills desired Proficient in MS office suite (Excel, PowerPoint, Word) Excellent verbal and written communication skillsPay RangeThe pay range for this role is: $ 66770.00 to $ 93390.00 for California.NotePlease note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.About the TeamBlue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!Our Values: Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes. Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.Our Workplace Model:Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.Two ways of working: Hybrid (our default) and office Hybrid - In a business unit approved office a few times per year to 3 days per week, on average Office - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.Please click here for further physical requirement detail. Equal Employment Opportunity: External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.