Insight Global
Level 2 Desktop Support Technician
Insight Global, Mechanicsburg, Pennsylvania, United States, 17050
A large utility company is seeking an experienced Desktop Support Technician to join their team onsite 5 days a week in Mechanicsburg, PA. This candidate will be responsible for taking care of ticketing escalations for different types on software and hardware including PCs, Laptops, iPads, iPhones, Microsoft, Teams, Outlook, etc. The ideal candidate will have great communication skills and work ethic as they will be working with all types of internal and external customers from entry level to Executive level.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .AV troubleshootingremote troubleshooting using bomb guard is preferredAbility to work onsite 5 days a week from 7:30-4:30Ticketing escalations and prioritizationTroubleshooting hardware and software PCs, computers, apple products - iPhone & iPad, Citrix Workspace installs, SCADA RAS Access, VPN and wifi/network connectivityExperience with provisioning and licensing requirements for new hiresGood personality and work ethic
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .AV troubleshootingremote troubleshooting using bomb guard is preferredAbility to work onsite 5 days a week from 7:30-4:30Ticketing escalations and prioritizationTroubleshooting hardware and software PCs, computers, apple products - iPhone & iPad, Citrix Workspace installs, SCADA RAS Access, VPN and wifi/network connectivityExperience with provisioning and licensing requirements for new hiresGood personality and work ethic