Insight Global
Desktop Support Technician
Insight Global, Memphis, Tennessee, us, 37544
IFF is looking for a Site Technician to support their Memphis, TN Site which is a high critical food facility. This person will be desktop support for the entire plant including scientists and chemists and needs to have experience with thermal, zebra, and SAP printing. The ideal candidate will be comfortable working alone in a plant environment. They will be working with the following technologies: (Microsoft office, teams, aspen tech - IP21 Process Explore, Citrix, Prowatch, Exact vision etc.) The reason this resource needs to have a strong background with printers is because within the plant, the printers are used daily for labeling/ printing items for their fragrance and flavor samples.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Microsoft office, teams, aspen tech - IP21 Process Explore, Citrix, Prowatch, Exact vision5-10 years of experience with end user device supportPrevious experience working in a plant or lab environmentHas a strong background working and understanding Zebra, Rico Printers, Thermal Printers, Label, and SAP printersHands on experience with troubleshooting Networking equipment/network fiber issues, server rooms, Microsoft Office 365, Teams, Apple Mac & IOSExperience with the in tune imaging process
ServiceNow ticketing system experienceStrong understanding of network infrastructure, mobile device support, video conferencing support, and application supportExperience with the in tune imaging process
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Microsoft office, teams, aspen tech - IP21 Process Explore, Citrix, Prowatch, Exact vision5-10 years of experience with end user device supportPrevious experience working in a plant or lab environmentHas a strong background working and understanding Zebra, Rico Printers, Thermal Printers, Label, and SAP printersHands on experience with troubleshooting Networking equipment/network fiber issues, server rooms, Microsoft Office 365, Teams, Apple Mac & IOSExperience with the in tune imaging process
ServiceNow ticketing system experienceStrong understanding of network infrastructure, mobile device support, video conferencing support, and application supportExperience with the in tune imaging process