Tekwissen
GA - DBHDD Telecom Specialist 3
Tekwissen, Lawrenceville, Georgia, United States, 30243
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.
Position: GA - DBHDD Telecom Specialist 3
Location: GA, 30043
Duration: 8+ Months
Job Type: Contract
Work Type: Onsite
Job Description:
JOB SUMMARY:
This position reports to the Office of Information Technology Service Delivery, reporting to the Telecommunications Manager.The position will require basic to highly complex technical support in the following areas.Five (5) years of audio video conference management and support using Webex.Provide endpoint support, assisting users with basic to complex audio video support.Five (5) years of telecommunications experience including switches, routers, Centrex systems, Voice over Internet Protocol (VOIP), and five (5) years of iOS experience, cellular network operations utilizing Workspace One/AirWatch.Five (5) years of project stakeholder experience will include small to large-scale projects.This will require good verbal and written communication skills and the ability to build strong professional relationships with customers throughout the agency.Maintains a high level of productivity and has excellent organizational skills.Webex Hub Professional training and certifications will be required and must be completed within 60 days after the start date.Travel to agency locations will be required for technical support, equipment installations, and training.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.
Position: GA - DBHDD Telecom Specialist 3
Location: GA, 30043
Duration: 8+ Months
Job Type: Contract
Work Type: Onsite
Job Description:
JOB SUMMARY:
This position reports to the Office of Information Technology Service Delivery, reporting to the Telecommunications Manager.The position will require basic to highly complex technical support in the following areas.Five (5) years of audio video conference management and support using Webex.Provide endpoint support, assisting users with basic to complex audio video support.Five (5) years of telecommunications experience including switches, routers, Centrex systems, Voice over Internet Protocol (VOIP), and five (5) years of iOS experience, cellular network operations utilizing Workspace One/AirWatch.Five (5) years of project stakeholder experience will include small to large-scale projects.This will require good verbal and written communication skills and the ability to build strong professional relationships with customers throughout the agency.Maintains a high level of productivity and has excellent organizational skills.Webex Hub Professional training and certifications will be required and must be completed within 60 days after the start date.Travel to agency locations will be required for technical support, equipment installations, and training.
TekWissen® Group is an equal opportunity employer supporting workforce diversity.