Providence
Executive Director, Financial Counseling
Providence, Renton, Washington, United States, 98056
Providence Executive Director, Financial Counseling Renton, Washington Apply Now
This position is remote. Eligible states include: WA, OR, CA, TX, NM, MT, and AK.Reporting to the VP of Revenue Cycle Services Market Operations, the Executive Director, Financial Counseling is accountable for the enterprise state and federal regulatory compliance, policies and procedures, efficiency, and effectiveness of the Financial Assistance Programs for 52 Providence St. Joseph Health (PSJH) and Affiliate hospitals, over 1,000 physician practices and Hospice & Homecare services. This includes working with key stakeholders across PSJH; developing and executing plans for financial assistance; leading, contributing to, and partnering with others on strategic efforts; ensuring a streamlined operational experience for business and patient constituent groups. The Executive Director will lead and participate in innovation, automation for caregivers' workflow and patient experience.ESSENTIAL FUNCTIONSThe Executive Director, Financial Counseling oversees and set standards for the financial assistance and Financial Counseling programs for all Providence St Joseph Health ministries including proactive internal auditing to ensure all federal and state regulations are followed.The Executive Director is responsible for monitoring the timeliness, compliance, and accuracy of financial assistance application process in a multi-state environment and being able to develop methods to regularly report on results.Oversee Patient Financial Counseling functions.Oversee and monitor Medicaid Pillar results, ensure appropriate action items are in place.Collaborate with education department on the development of standard educational materials, to meet each state requirement.Collaborate with data and analytics department on the development of standard reporting.Oversee uninsured and charity internal and external audits.Develop and maintain a high-performance team by ensuring staffing levels are meeting budget, all staff are fully trained and empowered to achieve performance and quality targets.Participates in state-led work groups on charity law and compliance in Providence St. Joseph Health's geographic footprint.Oversee departmental budgets within leadership scope including participation in budget development, approval responsibility and ongoing monitoring for productivity and cost compliance.Responsible for the development of system Charity Care/Financial Assistance policies, procedures and processes coordinating with revenue cycle, finance, reimbursement, and other stakeholders as needed.The Executive Director is responsible for leading the annual review of AGB, updating charity policies, plain language summaries and AGB definitions as needed.QUALIFICATIONSBachelor's Degree in General or equivalent education/experience.Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field or equivalent education/experience.5 or more years of experience in revenue cycle leadership.5 or more years of experience in financial assistance and financial counseling operations.Knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement.Knowledge of state and federal regulations as they pertain to collection processes and procedures.Salary Range by Location:NorCal (Napa, Sonoma) Min: $78.88, Max: $137.94WA Puget Sound Oregon (Portland), Alaska (Anchorage) Min: $70.31, Max: $122.95Oregon (Hood River, Medford, Seaside) Min: $62.88, Max: $109.96Texas Min: $51.44, Max: $89.96About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.About the TeamProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.Requisition ID:
311273Company:
Providence JobsJob Category:
Revenue Cycle OperationsJob Function:
Revenue CycleJob Schedule:
Full timeJob Shift:
DayCareer Track:
LeadershipDepartment:
4001 SS RC FIN COUNSAddress:
WA Renton 1801 Lind Ave SWWork Location:
Providence Valley Office Park-Renton
#J-18808-Ljbffr
This position is remote. Eligible states include: WA, OR, CA, TX, NM, MT, and AK.Reporting to the VP of Revenue Cycle Services Market Operations, the Executive Director, Financial Counseling is accountable for the enterprise state and federal regulatory compliance, policies and procedures, efficiency, and effectiveness of the Financial Assistance Programs for 52 Providence St. Joseph Health (PSJH) and Affiliate hospitals, over 1,000 physician practices and Hospice & Homecare services. This includes working with key stakeholders across PSJH; developing and executing plans for financial assistance; leading, contributing to, and partnering with others on strategic efforts; ensuring a streamlined operational experience for business and patient constituent groups. The Executive Director will lead and participate in innovation, automation for caregivers' workflow and patient experience.ESSENTIAL FUNCTIONSThe Executive Director, Financial Counseling oversees and set standards for the financial assistance and Financial Counseling programs for all Providence St Joseph Health ministries including proactive internal auditing to ensure all federal and state regulations are followed.The Executive Director is responsible for monitoring the timeliness, compliance, and accuracy of financial assistance application process in a multi-state environment and being able to develop methods to regularly report on results.Oversee Patient Financial Counseling functions.Oversee and monitor Medicaid Pillar results, ensure appropriate action items are in place.Collaborate with education department on the development of standard educational materials, to meet each state requirement.Collaborate with data and analytics department on the development of standard reporting.Oversee uninsured and charity internal and external audits.Develop and maintain a high-performance team by ensuring staffing levels are meeting budget, all staff are fully trained and empowered to achieve performance and quality targets.Participates in state-led work groups on charity law and compliance in Providence St. Joseph Health's geographic footprint.Oversee departmental budgets within leadership scope including participation in budget development, approval responsibility and ongoing monitoring for productivity and cost compliance.Responsible for the development of system Charity Care/Financial Assistance policies, procedures and processes coordinating with revenue cycle, finance, reimbursement, and other stakeholders as needed.The Executive Director is responsible for leading the annual review of AGB, updating charity policies, plain language summaries and AGB definitions as needed.QUALIFICATIONSBachelor's Degree in General or equivalent education/experience.Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field or equivalent education/experience.5 or more years of experience in revenue cycle leadership.5 or more years of experience in financial assistance and financial counseling operations.Knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement.Knowledge of state and federal regulations as they pertain to collection processes and procedures.Salary Range by Location:NorCal (Napa, Sonoma) Min: $78.88, Max: $137.94WA Puget Sound Oregon (Portland), Alaska (Anchorage) Min: $70.31, Max: $122.95Oregon (Hood River, Medford, Seaside) Min: $62.88, Max: $109.96Texas Min: $51.44, Max: $89.96About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.About the TeamProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.Requisition ID:
311273Company:
Providence JobsJob Category:
Revenue Cycle OperationsJob Function:
Revenue CycleJob Schedule:
Full timeJob Shift:
DayCareer Track:
LeadershipDepartment:
4001 SS RC FIN COUNSAddress:
WA Renton 1801 Lind Ave SWWork Location:
Providence Valley Office Park-Renton
#J-18808-Ljbffr