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Providence

Executive Director, Financial Counseling

Providence, Anchorage, Alaska, United States, 99507


Location:

This position is remote. Eligible states include: WA, OR, CA, TX, NM, MT, and AK.Providence Executive Director, Financial Counseling - Anchorage, Alaska

Reporting to the VP of Revenue Cycle Services Market Operations, the Executive Director, Financial Counseling is accountable for the enterprise state and federal regulatory compliance, policies and procedures, efficiency, and effectiveness of the Financial Assistance Programs for 52 Providence St. Joseph Health (PSJH) and Affiliate hospitals, over 1,000 physician practices and Hospice & Homecare services. This includes working with key stakeholders across PSJH; developing and executing plans for financial assistance; leading, contributing to, and partnering with others on strategic efforts; ensuring a streamlined operational experience for business and patient constituent groups. The Executive Director will lead and participate in innovation, automation for caregivers' workflow and patient experience.ESSENTIAL FUNCTIONSOversee and set standards for the financial assistance and Financial Counseling programs for all Providence St Joseph Health ministries, including proactive internal auditing to ensure all federal and state regulations are followed.Monitor the timeliness, compliance, and accuracy of the financial assistance application process in a multi-state environment.Oversee Patient Financial Counseling functions.Collaborate with education department on the development of standard educational materials to meet each state requirement.Collaborate with data and analytics department on the development of standard reporting.Oversee uninsured and charity internal and external audits.Develop and maintain a high-performance team by ensuring staffing levels are meeting budget and all staff are fully trained.Participate in state-led work groups on charity law and compliance in Providence St. Joseph Health's geographic footprint.Oversee departmental budgets within leadership scope including participation in budget development, approval responsibility, and ongoing monitoring for productivity and cost compliance.Responsible for the development of system Charity Care/Financial Assistance policies, procedures, and processes.Lead the annual review of AGB, updating charity policies, plain language summaries and AGB definitions as needed.QUALIFICATIONSBachelor's Degree in General or equivalent education/experience.Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field or equivalent education/experience.5 or more years of experience in revenue cycle leadership.5 or more years of experience in financial assistance and financial counseling operations.Knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement.Knowledge of state and federal regulations as they pertain to collection processes and procedures.Salary Range by Location:NorCal (Napa, Sonoma) Min: $78.88, Max: $137.94WA Puget Sound Oregon (Portland), Alaska (Anchorage) Min: $70.31, Max: $122.95Oregon (Hood River, Medford, Seaside) Min: $62.88, Max: $109.96Texas Min: $51.44, Max: $89.96About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” We provide best-in-class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.Requisition ID:

311273Company:

Providence JobsJob Category:

Revenue Cycle OperationsJob Function:

Revenue CycleJob Schedule:

Full timeJob Shift:

DayCareer Track:

LeadershipDepartment:

4001 SS RC FIN COUNSAddress:

WA Renton 1801 Lind Ave SWWork Location:

Providence Valley Office Park-Renton

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