General Manager

Our best-in-class hospitality brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of flexible-stay residential communities nationwide, apply today for an opportunity to join our winning team!What is a General Manager at AVE?General Managers thrive in entrepreneurial environments. They take full ownership of driving the sales effort and achieving financial results for the property, as well as ensuring successful day-to-day operations. General Managers are high-energy, service-oriented leaders who are passionate about developing and rallying teams of A+ players to deliver a superior living experience and cultivate a sense of community for their residents.Our leadership culture is to lead by example. Successful General Managers at AVE are committed to coaching and motivating their teams and holding them accountable, so their properties can operate at the highest level and their team members achieve professional growth within our brand.If you are seasoned leader who is hands-on, strategic, and approaches every day with a hospitality-focused mindset, this could be the perfect role for you!ResponsibilitiesUtilize a hands-on approach to lead, coach, mentor, and supervise the teamActively promote the AVE vision, mission, culture, and QUEST values system amongst all team membersDevelop and execute sales and marketing plans to achieve financial resultsWork closely with the Business Development team to grow existing clients and forge new relationships to drive furnished suite occupancy and revenue goalsWork closely with the Leasing team to drive unfurnished apartment occupancy and revenue goalsCollaborate with leadership across all departments (asset/finance/marketing/IT/operations) to operate at the highest level and drive financial resultsManage budget and expenses to deliver financial resultsProvide exceptional customer service to all residents, clients, prospects, partners, etc. to drive brand service cultureLead team in delivering elevated resident lifestyle through event programming, social media, and resident technologyHire, train, evaluate, and mentor team members in all property roles (sales, resident services, housekeeping, maintenance, and administration) to operate at the highest level and deliver professional growthInspire and motivate all team members to operate at the highest level and empower them to take full ownership of their individual rolesDeliver urgent follow-up to resident inquiries to ensure resident satisfactionManage vendors and contractors to drive seamless operationsWalk make-readies and the property daily to ensure brand asset presentation standards and sales successManage apartment retention program to drive lease renewalsAudit digital storefronts on a weekly basis to ensure competitive edge (Marketing Websites, Google MyBusiness/Yelp/Apartments.com, etc.)Report on property performance by preparing weekly leasing and traffic reports, as well as monthly financial analysisRepresent your property at relevant industry and local events (Chamber of Commerce/Travel/Relocation/Real Estate) to drive brand awarenessFoster a positive, professional, and collaborative team-oriented environmentRequirements5-7+ years of direct leadership experience in mentoring, coaching, training, and supervising a teamHospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferredProven success in driving sales, financial, and operational results to meet and exceed goalsStrong problem-solving skills and ability to think strategicallyAbility to build and maintain strong relationships with team members, residents, and clientsYardi and Oscar systems knowledge preferred but not requiredCompensation$90,000-$115,000/yearIndividual compensation decisions will vary as the annual base compensation range provided is approximate and determined by a variety of factors including but not limited to experience, qualifications, education, and geographic location. AVE also offers additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position), which is not included in the base compensation range listed above. All applicants who meet the general job requirements as outlined in the description are encouraged to apply.The PerksFun, positive, and collaborative work environmentRobust training program and ongoing professional development opportunitiesComprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full-time roles only)Enjoy a special day to celebrate in your birthday month each year with

paid Birthday Time Off

(permanent part-time and full-time roles only)Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to

paid Volunteer Time Off

each year to volunteer with your non-profit organization of choice (permanent part-time and full-time roles only)Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only)A career home! Tons of potential for long-term career advancement within a rapidly expanding organizationAbout AVEAVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents! Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community.While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities.

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