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Palo Alto Networks

Principal NPI Reliability Engineer

Palo Alto Networks, Santa Clara, California, us, 95053


Job Description

Your Career

Palo Alto Networks is seeking an experienced and highly motivated Reliability Engineer to join our exciting, fast growing company. The candidate must be self-motivated and must thrive in an environment valuing teamwork, results, and creativity. The successful candidate will take ownership and drive quality and reliability into the company's new products from inception through the first year in production and must develop, implement and improve processes and systems to support product quality and reliability.

This position reports to Sr Director HW Quality and Compliance Engineering and works closely with Hardware Engineering, Product Management, Technical Support Engineering, Global Customer Support, Technical Operations and Supply Chain Management.

Your Impact

Establish and maintain controls and document procedures related to NPI product quality and reliability

Aid Development and Production teams in introducing new products

Define and execute initiatives to permanently eliminate quality and reliability issues

Develop product performance dashboard metrics and maintain them for the first 12 months after product launch

Support executive level product quality and reliability reporting enabling product quality and reliability reviews

Provide reliability inputs for quarterly business and quality reviews with suppliers

Provide technical support for failure analysis, for corrective & preventive action processes, as well as for statistical analysis such as sampling plans and comparing actual with expected outcomes

Provide technical support for electrical, electronic & mechanical component’s quality and reliability standards

Act as a technical resource supporting root cause analysis down to chemistry and physics of failures

Qualifications:

Your Experience

Bachelor’s Degree or higher in an applied science or engineering field

10 to 12 years progressive experience in reliability engineering or reliability centered quality work for networking products

Creating credible failure rate predictions for components from their operational descriptions is a plus

Has worked successfully directly with hardware, software and mechanical development teams

Strong statistical, data analysis, investigative and problem-solving skills

Design for reliability processes and quality improvement methodologies

Experience with Quality Management Systems is a plus

Proficient with Reliasoft Lambda Predict

Willingness to travel when required

Excellent problem-solving and analytical skills

Desired skills

Hardware product MTBF prediction experience highly desired

Working knowledge of Reliability and Quality Engineering tools such as Reliasoft tool suite or equivalent

Familiar with reliability testing such as HALT, HAST, ORT and Fault Insertion Testing

Understanding of Design for Excellence methodologies

Has been involved with process development, documentation and implementation including, but not limited to, NPI, DVT, DFx, ORT, HALT, Reliability & Risk Assessment, Failure Analysis, Root Cause & Corrective Action, etc.

The Team

Our World-Wide Operations team is a team of professionals with extensive business and project management experience in the contract manufacturing industry. This team has a proven track record of success in all aspects of supply chain and project management. We’re dedicated to growing production, reducing operating costs, and improving product quality by utilizing World-class Manufacturing concepts to optimize supply chain processes and strategies.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $130,000/yr to $209,000/yr. The offered compensation may also include restricted stock units and a bonus.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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