State of Washington
DSHS ESA Senior Communication Manager
State of Washington, Olympia, Washington, United States, 98502
Join the
Economic Services Administration
(ESA) as our new
Senior Communication Manager . If you have a dedication for clear, impactful communication and a desire to make a difference, we want you on our team. You will serve as the administration's leader in communication strategies, using innovative approaches to effectively and broadly communicate ESA's mission, vision, and unifying goal to reduce poverty.As a member of ESA's Leadership Team, you will report to the Deputy Assistant Secretary and partner with division directors and other leadership team members to ensure our 4000 staff are informed and aligned with ESA’s mission and vision. This role supports the Administration's 2025 unifying goal and statewide poverty reduction efforts by creating effective communication strategies for internal and external audiences.Also, you will supervise a communications consultant who manages the day-to-day internal communications for ESA. As ESA's communications strategic advisor, you will develop, implement, monitor, and continuously refine a comprehensive, statewide communication plan, partnering with an ESA-wide team of subject-matter experts and the DSHS Office of Communications.This Olympia-based role will utilize a hybrid telework structure from any WA state location. Occasional travel will be necessary for this role, including attending ESA Leadership Team monthly meetings in Olympia.Some of what you will do
Strategically lead the ESA Communications Team, exploring diverse communication channels to enhance public awareness of ESA.Prepare talking points, speeches, presentations, and other supporting material for ESA's leadership team members.Provide skilled communication guidance to the Assistant Secretary and leadership team when communicating and presenting specific policies and program recommendations to business partners, such as the Governor, legislators, funders, and community partners.Lead the development of impactful and visually engaging presentations that incorporate plain-talk.Work with the Equity, Diversity, & Inclusion Manager to ensure our communication materials represent the community and the people we serve.Develop a comprehensive suite of communication tools to enhance ESA’s internal initiatives and support external efforts, aligning with the 2025 goal and effectively communicating program challenges and successes.Collaborate on and distribute information for special projects that incorporate evidence-based, research-based, or promising practices, aimed at improving public assistance program outcomes and reducing intergenerational poverty for ESA and its partner agencies.Who should apply
Professionals with 12 years of communications experience; work experience should include:Developing and executing communication strategies aimed at achieving measurable impact, with a focus on outcomes for diverse persons, children, families, and communities across various demographics and geographic locations.Design, refine, and present engaging content to varied audiences in prominent public forums.Cultivating positive relationships and ensuring active engagement, building trusting and cooperative networks.Thinking in terms of desired outcomes, not just reactive, quick solutions.A master's degree in communications, journalism, social sciences, social work, public health, applied statistics, or related discipline will substitute for 6 years of above work experience. A bachelor's degree will substitute for 4 years of above work experience.Preferred knowledge, skills, and abilities
Technical: Proficient in SharePoint and other communication technologies.Diversity and Inclusion: Deep understanding that innovation and excellence stem from diversity in identity, thought, and lived experiences.Equity Awareness: Recognition of real inequities, evidenced by barriers to access and opportunities for people in Washington state.Systemic Barriers Insight: Awareness that poverty often results from pervasive, intergenerational systemic barriers, not character or personal choices.Commitment to Anti-Racism: Demonstrated commitment to anti-racism and advancing equity and inclusion through work.Lifelong Learning: Engagement in critical self-reflection and lifelong learning related to dimensions of diversity; finding ways to turn ideas into reality through effective planning, partnering, and resourcing.Inclusive Communication: Ensuring all audiences see themselves reflected in developed materials.Drives Results: Fosters a performance-based culture of continuous improvement, emphasizing data-informed decision-making, scientific problem-solving, customer satisfaction, and resource optimization, while encouraging a safe environment for experimentation.Interested?
Please list 3 professional references and contact information on your application and include your current resume, a cover letter explaining how your knowledge, skills, and abilities qualify you for this role, and a writing sample (not to exceed 500 words).Questions? Email bastrjl@dshs.wa.gov or phone Jenny at 360-791-4168, reference 09964. To learn more about DSHS, go to
www.dshs.wa.gov .Our Department of Social and Health Services (DSHS) mission to
Transform Lives
requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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Economic Services Administration
(ESA) as our new
Senior Communication Manager . If you have a dedication for clear, impactful communication and a desire to make a difference, we want you on our team. You will serve as the administration's leader in communication strategies, using innovative approaches to effectively and broadly communicate ESA's mission, vision, and unifying goal to reduce poverty.As a member of ESA's Leadership Team, you will report to the Deputy Assistant Secretary and partner with division directors and other leadership team members to ensure our 4000 staff are informed and aligned with ESA’s mission and vision. This role supports the Administration's 2025 unifying goal and statewide poverty reduction efforts by creating effective communication strategies for internal and external audiences.Also, you will supervise a communications consultant who manages the day-to-day internal communications for ESA. As ESA's communications strategic advisor, you will develop, implement, monitor, and continuously refine a comprehensive, statewide communication plan, partnering with an ESA-wide team of subject-matter experts and the DSHS Office of Communications.This Olympia-based role will utilize a hybrid telework structure from any WA state location. Occasional travel will be necessary for this role, including attending ESA Leadership Team monthly meetings in Olympia.Some of what you will do
Strategically lead the ESA Communications Team, exploring diverse communication channels to enhance public awareness of ESA.Prepare talking points, speeches, presentations, and other supporting material for ESA's leadership team members.Provide skilled communication guidance to the Assistant Secretary and leadership team when communicating and presenting specific policies and program recommendations to business partners, such as the Governor, legislators, funders, and community partners.Lead the development of impactful and visually engaging presentations that incorporate plain-talk.Work with the Equity, Diversity, & Inclusion Manager to ensure our communication materials represent the community and the people we serve.Develop a comprehensive suite of communication tools to enhance ESA’s internal initiatives and support external efforts, aligning with the 2025 goal and effectively communicating program challenges and successes.Collaborate on and distribute information for special projects that incorporate evidence-based, research-based, or promising practices, aimed at improving public assistance program outcomes and reducing intergenerational poverty for ESA and its partner agencies.Who should apply
Professionals with 12 years of communications experience; work experience should include:Developing and executing communication strategies aimed at achieving measurable impact, with a focus on outcomes for diverse persons, children, families, and communities across various demographics and geographic locations.Design, refine, and present engaging content to varied audiences in prominent public forums.Cultivating positive relationships and ensuring active engagement, building trusting and cooperative networks.Thinking in terms of desired outcomes, not just reactive, quick solutions.A master's degree in communications, journalism, social sciences, social work, public health, applied statistics, or related discipline will substitute for 6 years of above work experience. A bachelor's degree will substitute for 4 years of above work experience.Preferred knowledge, skills, and abilities
Technical: Proficient in SharePoint and other communication technologies.Diversity and Inclusion: Deep understanding that innovation and excellence stem from diversity in identity, thought, and lived experiences.Equity Awareness: Recognition of real inequities, evidenced by barriers to access and opportunities for people in Washington state.Systemic Barriers Insight: Awareness that poverty often results from pervasive, intergenerational systemic barriers, not character or personal choices.Commitment to Anti-Racism: Demonstrated commitment to anti-racism and advancing equity and inclusion through work.Lifelong Learning: Engagement in critical self-reflection and lifelong learning related to dimensions of diversity; finding ways to turn ideas into reality through effective planning, partnering, and resourcing.Inclusive Communication: Ensuring all audiences see themselves reflected in developed materials.Drives Results: Fosters a performance-based culture of continuous improvement, emphasizing data-informed decision-making, scientific problem-solving, customer satisfaction, and resource optimization, while encouraging a safe environment for experimentation.Interested?
Please list 3 professional references and contact information on your application and include your current resume, a cover letter explaining how your knowledge, skills, and abilities qualify you for this role, and a writing sample (not to exceed 500 words).Questions? Email bastrjl@dshs.wa.gov or phone Jenny at 360-791-4168, reference 09964. To learn more about DSHS, go to
www.dshs.wa.gov .Our Department of Social and Health Services (DSHS) mission to
Transform Lives
requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
#J-18808-Ljbffr