University of Kentucky
Student Technology Specialist
University of Kentucky, Lexington, Kentucky, us, 40598
Posting Details
Posting Details
Job TitleStudent Technology Specialist
Requisition NumberDU11560
Department Name3L700:ITS Customer Spt & Student Enablement
Work LocationLexington, KY
Salary Range$12.00 per hour
Type of PositionStudent
Position Time StatusPart-Time
Required Education
Candidates must be enrolled at UK full-time for the Fall 2024 semester. Candidates must remain enrolled full-time in good academic standing for the duration of their employment with ITS.
Required Related Experience
Coursework or other experience relating to computer science, engineering, mass communications and/or customer service
Experience with some of the following operating systems; Windows, MacOS, iOS, iPadOS, and Android
Required License/Registration/Certification
none
Physical Requirements
Ability to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day
Shift
We are currently hiring for the Fall 2024 semester; Days, Evenings, Nights. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week.
Job Summary
Student Technology Specialists assists with accessing Eduroam, downloading and installing software, supporting Smart Campus Initiatives, troubleshooting technical issues students have while on campus, recording interactions in ServiceNow ticketing system and general computer support and maintenance.
Skills / Knowledge / Abilities
Excellent verbal communication skills requiredMust have proficient or advanced computer and keyboarding skillsAbility to work alone, as well as with a team is essentialMust be independent and dependableStrong interpersonal skills requiredAbility to effectively explain technical concepts into non-technical language
Does this position have supervisory responsibilities?No
Preferred Education/Experience
Must be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred
Deadline to Apply09/30/2024
Our University Community
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Details
Job TitleStudent Technology Specialist
Requisition NumberDU11560
Department Name3L700:ITS Customer Spt & Student Enablement
Work LocationLexington, KY
Salary Range$12.00 per hour
Type of PositionStudent
Position Time StatusPart-Time
Required Education
Candidates must be enrolled at UK full-time for the Fall 2024 semester. Candidates must remain enrolled full-time in good academic standing for the duration of their employment with ITS.
Required Related Experience
Coursework or other experience relating to computer science, engineering, mass communications and/or customer service
Experience with some of the following operating systems; Windows, MacOS, iOS, iPadOS, and Android
Required License/Registration/Certification
none
Physical Requirements
Ability to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day
Shift
We are currently hiring for the Fall 2024 semester; Days, Evenings, Nights. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week.
Job Summary
Student Technology Specialists assists with accessing Eduroam, downloading and installing software, supporting Smart Campus Initiatives, troubleshooting technical issues students have while on campus, recording interactions in ServiceNow ticketing system and general computer support and maintenance.
Skills / Knowledge / Abilities
Excellent verbal communication skills requiredMust have proficient or advanced computer and keyboarding skillsAbility to work alone, as well as with a team is essentialMust be independent and dependableStrong interpersonal skills requiredAbility to effectively explain technical concepts into non-technical language
Does this position have supervisory responsibilities?No
Preferred Education/Experience
Must be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred
Deadline to Apply09/30/2024
Our University Community
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.