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City of New York

Certified Application Counselor/FE-ABD, Bureau of Equitable Health Systems

City of New York, Suffolk, Virginia, United States, 23437


Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, we serve as the population health strategist and policy authority for the City of New York. Our Agency’s five strategic priorities are:To re-envision how the Health Department prepares for and responds to health emergencies.Address and prevent chronic and diet-related disease.Address the second pandemic of mental illness.Reduce black maternal mortality.Mobilize against and combat the health impacts of climate change.

The Center for Health Equity & Community Wellness (CHECW) uses a racial and social justice approach to eliminate health inequities for those who are most marginalized in New York City. The Bureau of Equitable Health Systems (BEHS) supports the strategic plan and vision of the Chief Medical Officer. Our mission is to apply policy, evidence, and practical expertise to improve equity in health care delivery.

BEHS includes the Office of Health Insurance Services (OHIS), which provides community-facing programs that maximize health insurance coverage opportunities. To ensure full compliance of these partnerships, we are seeking a Community Coordinator to serve as Certified Application Counselor/Aged, Blind and Disabled Facilitated Enroller.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:Participate in outreach events to raise awareness about available services and assist community residents in overcoming barriers to healthcare access.Conduct health insurance enrollment activities and administer incoming phone calls and referrals.Educate clients about health insurance products and resources for government benefit programs.Utilize electronic reporting tools to record daily activities and case manage applications.Work collaboratively with Site Supervisor on special projects and resolve issues.

IMPORTANT NOTES TO ALL CANDIDATES:Please note: If you are called for an interview, you will be required to bring copies of original documentation, such as:A document that establishes identity for employment eligibility.Proof of Education according to the education requirements.Current Resume.Proof of Address/NYC Residency dated within the last 60 days.

Minimum Qualifications:A baccalaureate degree from an accredited college and two years of experience in community work; orHigh school graduation or equivalent and six years of experience in community work; orEquivalent education and/or experience.

Preferred Skills:Experience working directly with diverse populations.Excellent oral presentation skills.Experience with community-based organizations.Excellent computer skills.Certified Application Counselor experience a plus.Proficiency in languages other than English a plus.

Residency Requirement:New York City residency is generally required within 90 days of appointment.

Additional Information:The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.

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