INIT MENA
IT Systems Intern
INIT MENA, Chesapeake, Virginia, United States, 23322
The IT Systems Intern supports all aspects of IT Service Delivery for both internal INIT enterprise infrastructure and deployed, customer facing systems. The IT Systems intern serves as a member of the service desk and reviews, resolves, assigns, tracks, and escalates IT service requests. The IT systems intern provides support for end-user devices and performs hardware and software troubleshooting, inventory, asset management, training, software installations, configuration management and security reviews. This is a part-time position (less than 30 hours per week).
Skills:
Customer service.Research and troubleshooting.Computer hardware and software support.Asset inventory and management.Help desk / support desk software management.Training end-users in basic computer and software functionality.Microsoft Windows, Microsoft Office, and other business layer applications.Competencies Required:
Customer service skills.Remotely assisting end users through technical problems.Following documented processes.Logical and analytical skills.Documenting troubleshooting steps and results.Ability to lift up to 50 lbs.Crawling, standing, reaching, climbing regularly.Education Required:
Pursuit of a degree in Information Technology, Computer Information Systems, Information Security, or other relevant degree program from a higher education institution (Community College, College, or University) is required.Licenses and Certifications:
None required. A+, Network+, Security+ preferred.
Work Location
- This position is based out of our North American headquarters in Chesapeake, Virginia (in-office role).
About INIT:
INIT provides sophisticated Intelligent Transportation Systems for Public Transit Authorities, including Fleet Management, Real-time Passenger Information, and Fare Collection Solutions. INIT employs over 1,000 staff members around the world with a strong focus on IT and engineering.
The key to INIT's success is our committed team of employees. We view our staff as the main source of potential to deliver our competitive edge. A position with INIT offers you not only challenging tasks, but also the opportunity to rapidly develop personal and professional skills with a successful and constantly growing international company.
To learn more, please visit our website at initusa.com.
INIT IS AN EQUAL OPPORTUNITY EMPLOYER
Skills:
Customer service.Research and troubleshooting.Computer hardware and software support.Asset inventory and management.Help desk / support desk software management.Training end-users in basic computer and software functionality.Microsoft Windows, Microsoft Office, and other business layer applications.Competencies Required:
Customer service skills.Remotely assisting end users through technical problems.Following documented processes.Logical and analytical skills.Documenting troubleshooting steps and results.Ability to lift up to 50 lbs.Crawling, standing, reaching, climbing regularly.Education Required:
Pursuit of a degree in Information Technology, Computer Information Systems, Information Security, or other relevant degree program from a higher education institution (Community College, College, or University) is required.Licenses and Certifications:
None required. A+, Network+, Security+ preferred.
Work Location
- This position is based out of our North American headquarters in Chesapeake, Virginia (in-office role).
About INIT:
INIT provides sophisticated Intelligent Transportation Systems for Public Transit Authorities, including Fleet Management, Real-time Passenger Information, and Fare Collection Solutions. INIT employs over 1,000 staff members around the world with a strong focus on IT and engineering.
The key to INIT's success is our committed team of employees. We view our staff as the main source of potential to deliver our competitive edge. A position with INIT offers you not only challenging tasks, but also the opportunity to rapidly develop personal and professional skills with a successful and constantly growing international company.
To learn more, please visit our website at initusa.com.
INIT IS AN EQUAL OPPORTUNITY EMPLOYER