Link Revenue Resources, LLC
Revenue Cycle and Vendor Collections Manager - Healthcare Services
Link Revenue Resources, LLC, San Diego, California, United States, 92189
This position can either be based at our San Diego, California office or our Las Vegas, Nevada office.
Company Description
Link Revenue Resources, LLC provides innovative and technology-driven safety net solutions for healthcare organizations. Link helps recover millions of dollars each year for hundreds of hospitals and physician groups across the country.
Link is seeking a Senior Vendor Manager to drive operational excellence in healthcare revenue cycle performance for our valued clients. As part of our Vendor Management team, you will oversee and optimize relationships with specialized agencies, ensuring seamless communication and performance alignment to achieve our strategic objectives.
Join us and discover a fulfilling workplace environment where diverse ideas are met with appreciation, and where you can learn and grow to your full potential. We’re looking for individuals who enjoy the thrill of innovation and who enjoy working as a team to create innovative solutions for healthcare providers across the nation.
Job Summary
In this key role, you will be instrumental in managing external collection agency partnerships, from sourcing and contract negotiation to performance monitoring and compliance oversight. You will collaborate closely with internal stakeholders and external partners to enhance revenue cycle workflows, develop resolution strategies, and evaluate key performance indicators to achieve targeted outcomes.
Key Responsibilities
Directs and oversees the activities of assigned vendors, as designated by internal operational leadership, by analyzing and managing vendor performance based on established metrics.
Develop, maintain, and facilitate positive and collaborative working relationships between vendors and Link Revenue Resources.
Develops efficient processes and documentation to ensure production staff assignments, duties and training are appropriate.
Delivers insightful and meaningful feedback to leadership with focus on opportunities for revenue cycle improvement.
Builds trusting relationships with internal and external customers by providing confident leadership and timely communication.
Develop actionable roadmaps for improving workflows processes and performance.
Mentors and provides staff with day-to-day guidance and assistance.
Identifies and sources key vendor partnerships that help increase overall performance and liquidation, including but not limited to insurance billing, denial management, self-pay, and collections.
Maintains knowledge of industry payer billing and appeal policies.
Participates as subject matter expertise in decision-making process with system integrations and revenue cycle change management activities.
Perform any additional duties as required or assigned.
Qualifications
Bachelor's degree or equivalent education and experience.
5+ years of experience in revenue cycle management and strategic vendor management.
3+ years of supervisory/leadership experience.
Excellent written and verbal communication skills (exceptional communication, interpersonal, listening, coaching, facilitation and conflict resolutions skills).
Strong computer skills including using Microsoft products like Excel, Word, PowerPoint, Outlook, OneDrive.
Creative, strategic, and analytical thinking abilities.
Contract negotiation and vendor evaluation.
Ability to multitask and prioritize in a fast-paced environment.
Strong ethical principles and conflict management and issue resolution skills.
Background in healthcare finance or related field preferred.
Knowledgeable in collection regulations including but not limited to FDCPA, TCPA, FCRA, and Regulation F.
Preferred Qualifications
Previous Vendor Management experience highly desirable.
Collections Experience.
Key Competencies
Exhibit strong relationship management skills and the capability to navigate challenging interpersonal situations effectively.
Show proficiency in building and maintaining strong internal relationships while motivating and inspiring team members through effective consultative skills.
Ability to identify and implement process improvements to optimize revenue cycle performance.
Strong analytical abilities to assess vendor performance metrics and financial impact.
Ability to align vendor strategies with overall organizational goals and objectives.
Skilled in negotiating, drafting, and managing vendor contracts.
Job Type:
Full-time
Pay:
$80,000.00 - $167,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Retirement plan
Vision insurance
Experience:
Medical collection: 5 years (Required)
Revenue cycle management: 5 years (Required)
Ability to Commute:
San Diego, CA 92111 (Required)
Ability to Relocate:
San Diego, CA 92111: Relocate before starting work (Required)
Work Location:
Hybrid remote in San Diego, CA 92111
#J-18808-Ljbffr
Company Description
Link Revenue Resources, LLC provides innovative and technology-driven safety net solutions for healthcare organizations. Link helps recover millions of dollars each year for hundreds of hospitals and physician groups across the country.
Link is seeking a Senior Vendor Manager to drive operational excellence in healthcare revenue cycle performance for our valued clients. As part of our Vendor Management team, you will oversee and optimize relationships with specialized agencies, ensuring seamless communication and performance alignment to achieve our strategic objectives.
Join us and discover a fulfilling workplace environment where diverse ideas are met with appreciation, and where you can learn and grow to your full potential. We’re looking for individuals who enjoy the thrill of innovation and who enjoy working as a team to create innovative solutions for healthcare providers across the nation.
Job Summary
In this key role, you will be instrumental in managing external collection agency partnerships, from sourcing and contract negotiation to performance monitoring and compliance oversight. You will collaborate closely with internal stakeholders and external partners to enhance revenue cycle workflows, develop resolution strategies, and evaluate key performance indicators to achieve targeted outcomes.
Key Responsibilities
Directs and oversees the activities of assigned vendors, as designated by internal operational leadership, by analyzing and managing vendor performance based on established metrics.
Develop, maintain, and facilitate positive and collaborative working relationships between vendors and Link Revenue Resources.
Develops efficient processes and documentation to ensure production staff assignments, duties and training are appropriate.
Delivers insightful and meaningful feedback to leadership with focus on opportunities for revenue cycle improvement.
Builds trusting relationships with internal and external customers by providing confident leadership and timely communication.
Develop actionable roadmaps for improving workflows processes and performance.
Mentors and provides staff with day-to-day guidance and assistance.
Identifies and sources key vendor partnerships that help increase overall performance and liquidation, including but not limited to insurance billing, denial management, self-pay, and collections.
Maintains knowledge of industry payer billing and appeal policies.
Participates as subject matter expertise in decision-making process with system integrations and revenue cycle change management activities.
Perform any additional duties as required or assigned.
Qualifications
Bachelor's degree or equivalent education and experience.
5+ years of experience in revenue cycle management and strategic vendor management.
3+ years of supervisory/leadership experience.
Excellent written and verbal communication skills (exceptional communication, interpersonal, listening, coaching, facilitation and conflict resolutions skills).
Strong computer skills including using Microsoft products like Excel, Word, PowerPoint, Outlook, OneDrive.
Creative, strategic, and analytical thinking abilities.
Contract negotiation and vendor evaluation.
Ability to multitask and prioritize in a fast-paced environment.
Strong ethical principles and conflict management and issue resolution skills.
Background in healthcare finance or related field preferred.
Knowledgeable in collection regulations including but not limited to FDCPA, TCPA, FCRA, and Regulation F.
Preferred Qualifications
Previous Vendor Management experience highly desirable.
Collections Experience.
Key Competencies
Exhibit strong relationship management skills and the capability to navigate challenging interpersonal situations effectively.
Show proficiency in building and maintaining strong internal relationships while motivating and inspiring team members through effective consultative skills.
Ability to identify and implement process improvements to optimize revenue cycle performance.
Strong analytical abilities to assess vendor performance metrics and financial impact.
Ability to align vendor strategies with overall organizational goals and objectives.
Skilled in negotiating, drafting, and managing vendor contracts.
Job Type:
Full-time
Pay:
$80,000.00 - $167,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Retirement plan
Vision insurance
Experience:
Medical collection: 5 years (Required)
Revenue cycle management: 5 years (Required)
Ability to Commute:
San Diego, CA 92111 (Required)
Ability to Relocate:
San Diego, CA 92111: Relocate before starting work (Required)
Work Location:
Hybrid remote in San Diego, CA 92111
#J-18808-Ljbffr