Parts Town
Director, International Customer Partnerships
Parts Town, Addison, Illinois, United States, 60114
Position at Parts Town
See What We're All AboutAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!PerksParts Town Pride - check out our virtual tour and culture!Quarterly profit-sharing bonusHybrid Work scheduleTeam member appreciation events and recognition programsVolunteer opportunitiesMonthly IT stipendCasual dress codeOn-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expensesAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.The Jobat aGlanceAs ourDirector, International Customer Partnerships (Internally known asDirector, PARTnershipBuilder)you'll oversee key geographical territories (primarily APAC and MEA) to support our ambitious international growth plan. This will include developing and maintaining relationships with a strategic set of customers through account penetration, sales, and marketing activities. The incumbent will work on building a business plan to maximize profitable growth, allocate resources, leverage marketing capabilities while supporting manufacturer needs for OEM parts in target regions.A Typical DayManages and drives strategic account performance through development of business plans to maximize profitable growthDelivers annual sales, margin, P&L and overall contribution objectivesObtains new accounts to consistently meet and exceed quarterly and annual sales budgetCompletes market assessments to determine customer and manufacturer needs for OEM partsBuilds relationships and understands each customer's business and demonstrate expertise to develop credibility, loyalty, and trustProactively builds and maintains in-depth knowledge of industry trends and competitive insightsCultivates a network of influential contacts at all levels of customers to achieve sales objectives within assigned regionsWorks collaboratively withsales,marketing,and customer experience teams to maximize initiatives by sharing knowledge and developing proactive toolsUtilizes reporting and performance metrics to support strategic decision makingLives and demonstrates our core values of safety, integrity, community, passion, courage, and innovationTo Land This OpportunityYou have a bachelor's degree in business, marketing or related fieldYou have 10 years of experience in a fast-paced, high-growth consultative & collaborative sales environment combined with at least 3 years in a sales leadership capacityYou are successful with international or global account leadership, account development, managing complex projects and data managementYou love to travel and with regular travel up to 40% to target markets primarily in the APAC or GCC regionsYou have knowledge and/or experience in the commercial food service equipment industry including supply chain, international logistics, and marketing as it relates to localizing market developmentYou are self-sufficient, hands-on, and highly motivated sales leaderYou have strong interpersonal, communication, presentation, technical, and financials abilities with proven experience presenting to senior level decision makersYou are logical thinker who is comfortable challenging ideasor processesYou have a strong ability to multi-task without sacrificing accuracyYou have strong negotiation skills with the ability to navigate a variety of high-pressure situations to achieve positive outcomesYou have fantastic communication skills & you're proficient in English (both verbal and written)About Your Future TeamWe're enthusiastically committed to our international growth and love everything about it...we're like sponges learning every step of the way.We love the diversity of cultures and live it every day with teams and e-commerce to support to our customers around the world.But most of all, we love multicultural food! -CochinitaPibiltaco anyone?Chole con Naan?Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English | SpanishE-Verify Right to Work Poster: English | Spanish
See What We're All AboutAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!PerksParts Town Pride - check out our virtual tour and culture!Quarterly profit-sharing bonusHybrid Work scheduleTeam member appreciation events and recognition programsVolunteer opportunitiesMonthly IT stipendCasual dress codeOn-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expensesAll the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.The Jobat aGlanceAs ourDirector, International Customer Partnerships (Internally known asDirector, PARTnershipBuilder)you'll oversee key geographical territories (primarily APAC and MEA) to support our ambitious international growth plan. This will include developing and maintaining relationships with a strategic set of customers through account penetration, sales, and marketing activities. The incumbent will work on building a business plan to maximize profitable growth, allocate resources, leverage marketing capabilities while supporting manufacturer needs for OEM parts in target regions.A Typical DayManages and drives strategic account performance through development of business plans to maximize profitable growthDelivers annual sales, margin, P&L and overall contribution objectivesObtains new accounts to consistently meet and exceed quarterly and annual sales budgetCompletes market assessments to determine customer and manufacturer needs for OEM partsBuilds relationships and understands each customer's business and demonstrate expertise to develop credibility, loyalty, and trustProactively builds and maintains in-depth knowledge of industry trends and competitive insightsCultivates a network of influential contacts at all levels of customers to achieve sales objectives within assigned regionsWorks collaboratively withsales,marketing,and customer experience teams to maximize initiatives by sharing knowledge and developing proactive toolsUtilizes reporting and performance metrics to support strategic decision makingLives and demonstrates our core values of safety, integrity, community, passion, courage, and innovationTo Land This OpportunityYou have a bachelor's degree in business, marketing or related fieldYou have 10 years of experience in a fast-paced, high-growth consultative & collaborative sales environment combined with at least 3 years in a sales leadership capacityYou are successful with international or global account leadership, account development, managing complex projects and data managementYou love to travel and with regular travel up to 40% to target markets primarily in the APAC or GCC regionsYou have knowledge and/or experience in the commercial food service equipment industry including supply chain, international logistics, and marketing as it relates to localizing market developmentYou are self-sufficient, hands-on, and highly motivated sales leaderYou have strong interpersonal, communication, presentation, technical, and financials abilities with proven experience presenting to senior level decision makersYou are logical thinker who is comfortable challenging ideasor processesYou have a strong ability to multi-task without sacrificing accuracyYou have strong negotiation skills with the ability to navigate a variety of high-pressure situations to achieve positive outcomesYou have fantastic communication skills & you're proficient in English (both verbal and written)About Your Future TeamWe're enthusiastically committed to our international growth and love everything about it...we're like sponges learning every step of the way.We love the diversity of cultures and live it every day with teams and e-commerce to support to our customers around the world.But most of all, we love multicultural food! -CochinitaPibiltaco anyone?Chole con Naan?Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English | SpanishE-Verify Right to Work Poster: English | Spanish