Marketplace Account Manager (Hybrid Work Schedule)

Position at Parts Town See What We're All AboutAs the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list.Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!PerksParts Town Pride - check out our virtual tour and culture!Quarterly profit-sharing bonusHybrid Work schedule Team member appreciation events and recognition programsVolunteer opportunitiesMonthly IT stipendCasual dress codeOn-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered. The Job at a GlanceAs the Third-Party Marketplace Account Manager, you will lead the development and execution of strategies to maximize our company's sales performance on external marketplaces. You will use your deep understanding of marketplace ecosystems to drive revenue through traffic and conversion optimization, managing product listings including pricing and inventory, optimizing digital content like product descriptions and images, and ensuring a seamless customer experience. A Typical DayStay abreast of industry trends, competitor activities, and changes within the various existing and potential marketplaces to identify new opportunities and challengesDrive initiatives to enhance brand visibility, awareness on the marketplace platformsCreate and implement platform performance marketing strategies to drive revenue growth, including paid traffic, sponsored ads, etcKey contact for external marketplace partners and service providers (including Channel Advisor) with responsibility to conduct frequent business reviews to continually improve Parts Town's business performance and grow partner relationships and visibilitySubject-area expert for third-party marketplaces, particularly for interactions and collaboration with the rest of the businessManage thousands of product listings, ensuring compelling content, high-quality product presentation, and effective use of keywordsOptimize product pages to improve search rankings, conversion rates, and overall performance.Responsible for price optimizations, inventory balancing of supply and demand, and observing competitive behavior in buy boxes.Analyze retail metrics (sales, margin, traffic, conversion rate, market share, etc.) to assess results and identify opportunities within the channel to improve performance, including optimizing listing content and negotiating to drive down marketplace fees.Work collaboratively with cross-functional teams, including purchasing, data and analytics, finance, and customer service to ensure efficient use of reporting and tools. Specifically, high degree of partnership with Amazon 1P manager to ensure coordinated efforts across the total channel and balancing business results.To Land This OpportunityYou are proficient in Microsoft ExcelYou have 4+ years of experience with Amazon Seller Central and 2+ years with Amazon Vendor CentralYou have a strong understanding of third-party marketplaces such as Amazon 3P, eBay, and Walmart.com, the competitive landscape, and how to operate within marketplace normsYou obtain strong analytical skills - ability to dig through data, draw conclusions and make recommendationsYou are a self-starter, commercially-driven individual highly focused on driving results and can solve complex problems without extensive oversightYou obtain excellent written and verbal communication skills, a high level of organization, and strong attention to detailYou have a understanding of confidentiality to contacts throughout marketplaces, vendors, and other external partiesParts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English Spanish E-Verify Right to Work Poster: English Spanish