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Wales Medicines Strategy Group

Digital Services EUC Delivery Assistant Technician -Band 3

Wales Medicines Strategy Group, Boston, Massachusetts, us, 02298


Main area: Digital Services End User Computing Assistant Technician Band 3Location: BostonGrade: NHS AfC: Band 3Contract: PermanentHours: Full time - 37.5 hours per weekJob ref: 357-PR-313-24-BEmployer: United Lincolnshire Hospitals NHS TrustEmployer type: NHSSite: Pilgrim HospitalSalary: £24,071 - £25,674 per annum, pro rataSalary period: YearlyClosing: 29/09/2024 23:59Digital Services EUC Delivery Assistant Technician - Band 3

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULHT.We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.Our values guide everything we do. They are:Patient-centred:

Putting patients at the heart of everything we do, listening and responding to their needs and wishes.Safety:

Following ULHT and professional guidelines. Speaking up to make sure patients and staff are safe from harm.Excellence:

Striving to be the best that we can be. Innovating and learning from others.Compassion:

Caring for patients and their loved ones in ways we would want for our friends and family.Respect:

Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.If you believe in them too, then you are ready to join the ULHT team.This post is advertised to provide support to the department in delivery of equipment and software as the Trust continues to expand and develop its digital strategy.This post will support the roll out of equipment and software as part of the end user device replacement programme which involves the setup and distribution of equipment to all areas of the organisation.Main duties of the job

This is an exciting time to join the team as we embark on a long term programme of ambitious digital change, including:Electronic Health Record (eHR)Electronic Prescribing and Medicines Administration (ePMA)Microsoft 365End User Device modernisation including Windows 11 and VDISuccessful candidates will work within a busy Digital Services Department and will have the opportunity to develop and learn within an environment of experienced staff. This post will provide exposure to a very diverse digital environment, not often found outside of the NHS and will provide experience that will be beneficial to anyone interested in seeking progress within the Trust to other roles as and when they occur or to other posts inside and outside of the NHS.Person specification

Qualifications

GCSEs including English & Maths Grade C or equivalent.Formal computing related qualification or equivalent level of experienceECDL or Equivalent.Customer Service QualificationSpecial Requirements

Methodical approach to work following set guidelinesAbility to work on own initiative and as part of a team.Ability to travel across sitesEvidence of Particular

Knowledge of configuration/installation of PC applications, peripherals and hardware.Proficient in using Microsoft WindowsProficient in using Office and/or other Desktop applications.Good verbal and written communication skills.Knowledge of Windows, Apple and Android endpoints.Knowledge of Dell Hardware.Knowledge of Mobile Device Management.Previous Experience

A working knowledge of PC’s, Microsoft operating systems and software.Some experience of providing technical support to customers.ULHT recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer.Please note that we do not accept CVs.Due to the high volume of applications we receive, ULHT reserves the right to close this advert prior to the closing date.No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULHT where applicable. There is no requirement to reimburse ULHT for this cost.We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.A VeteranA Military ReservePartner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces

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